FitbarkReviews of fitbark.com

We got this just to see how much our Irish terrier runs all day long. The device is very small, fits on her collar and gives us information on her activity and sleep. (The one we have is not a location tracker - requires no subscription.) Customer support is really amazing - quick and thorough. It’s been foolproof so far (2 weeks use) and fun to have.

Great customer service. I always know where Carter and Jenny are located plus their wellness being.

I have been a FitBark customer since March 23, 2017. I have had all 3 FitBark units, used by 2 dogs. The units and the app is progressively getting better, as more functionality is built in. I love using FitBark, previously with an elderly dog, and currently with a high energy puppy. The customer service is fantastic, they are always thriving to figure out any solutions to a problem I encounter. FitBark gives me the peace of mind I need now and in the past. Thank you

Very good at tracking me, not my dog. I had a Fitbark gps for week now. It’s never managed to track my dog unless I was next to him.I couldn’t track him when he went out with his dog walker. I contacted their customer service. They were fairly responsive at first. They asked me to let them know when I went on a walk, asked me to turn off my Bluetooth and stay out of the safe zone so they could collect data and assess the issue. They told me they were looking into it and would come back to me but didn’t. I contacted them again and they told me they’d be in touch. I’m pretty sure the tracker they sent me is faulty. I struggle to charge it. I have used a standard Fitbark (no gps) for 5 years. It isn’t easy to charge but I’ve always managed. Not this time. I’ve also noticed a lag in getting activity information. It wasn’t the case with the old model. I’m really annoyed and want to return it and get a full refund. I’m waiting to hear from them.

I had a tractive for my outdoor stray cat, and I loved it but the battery only lasted a day. So I got fitbark for extended battery, and I didn’t get any better battery life, it is not tracking very good, and goes offline, so I will be getting rid of the fitbark and will deal with less battery on a far superior device with the tractive. There is no comparison on how much better tractive was than fitbark….

I previously owned a FitBark (old model), lightweight and easy to use, the equivalent of an old Fitbit, so tracking activity (using points, calculated based on how much the tracker shakes) and energy consumed. More recently, I made a fool of myself upgrading to Fitbark GPS. The product performance are terrible. The battery doesn't last long and if you want accurate tracking, it will deplate your phone battery too. The real issue is the tracker itself, with incorrect measurements, and goes offline at random every other day. I had it for three months and been contacting support every other day. Wouldn't recommend it to my worst enemy

Had FitBark for a couple of months. It worked ok. Not as precise of tracking as I would have liked especially to have on our cat but it was ok. Had to switch internet companies and modem. Apparently FitBark isn’t compatible (after much troubleshooting). They refused to refund me the remaining 6 months of subscription even though now the service is literally worthless. It shows the cat all over the neighborhood even though he’s been in the house. The battery constantly drains. Company won’t refund so I’m stuck with a couple more months of worthless service. They have just stopped responding to me and won’t reply at this point. Don’t waste your time and money. There’s better options out there.

FitBark helps us keep tabs on the activity levels of our Mini American Shepherd pups. The GPS model with its locating functionality is reassuring in case they decide to wander off. The FitBark support team is great as well and I would recommend either the GPS or non-GPS model to any dog owner.