I absolutely love FitBark! The device is incredibly lightweight, comes in a lovely range of colours and has so many useful features. The app is fantastic, providing plenty of detailed and accurate information about my dog’s activity levels, exercise, and time spent being active or resting.
It has completely changed the way I monitor my dog’s daily activity and overall fitness. Thanks to FitBark, I’ve been able to track his exercise more effectively and help him lose an impressive 3 kg, going from 17 kg back to his healthy 14 kg!
It’s a brilliant little device, thoughtfully designed, easy to use and genuinely useful. An excellent experience and one of the best purchases I’ve made for my dog. Highly recommended!
YA
Yesenia A.
I found my lost puppy thanks to fit bark
Hello everyone, I just wanted to say that I am extremely grateful and glad I got fit bark. My 4year old Pomeranian decided to leave my front yard last night and if it was not for fit bark he could have been stolen or gotten hurt in the neighborhood. Thanks to fit at I was able to track him down two streets away at an intersection. IF SOMETHING had happened to my puppy I’d be extremely devastated. Thanks to fit bark I found him!!!! Thank you so much!!!!!
CA
Carrie
Daily Activity Data for Feeding
In a nutshell, I had a problem and FitBark has been an awesome solution! Moved from (flat) Southeastern VA to the mountains of PA. Due to the terrain and a 3-floor house, I suspected my Aussie doodle's daily calorie consumption needed to be recalculated. Enter FitBark! I track her activity level and calories burned throughout the day using the app on my phone, and I adjust her food accordingly. It is so simple! When winter sets in, I anticipate the data ensuring I keep her active and don't overfeed. Not using the GPS feature but I do watch her sleep. A doodle needs her rest too! Given that I am usually the human playing fetch and walking her, I think the tracker is fairly accurate. Battery holds a charge for days. The ties to attach to her collar are secure. Can't complain about the price. Easy to recommend.
NI
Nikki
Very happy
Very happy. I had a few issues at first but Fitbark responded almost immediately and kindly suggested a solution. It was absolutely user error, and I’m very pleased with the tracker
FM
frans M.
Goede tracker slechte retour kost u 20 euro
Goede tracker, maar slechte voorwaarden voor Europa (en hoge retourkosten)
"Op papier is de FitBark een leuk en compact apparaatje om de beweging en slaap van je hond bij te houden. De batterij gaat lang mee en hij is lekker licht.
Toch zijn er grote nadelen waar je rekening mee moet houden als je in Europa (zoals Nederland of België) woont:
Geen Nederlandse taal: De app is volledig Engelstalig.
Altijd omhouden: Het apparaat moet écht dag en nacht om de hals blijven om een compleet beeld te krijgen van rust, slaap en activiteit, wat niet voor elke hond handig is.
Drama bij retourneren: Mocht het product niet bevallen, dan zijn de retourkosten (naar het VK) voor eigen rekening en ben je zo rond de €20 kwijt aan verzendkosten.erger ik had 2 besteld en betaald ,ontving er maar 1 en hun bot stuurt u door naar mail ,,,,
Kortom: leuk als je precies weet wat je koopt, maar de service en retourvoorwaarden zijn erg duur en onhandig voor Europese klanten
AP
Andrew P.
Had the unit for about 10 months it has…
Had the unit for about 10 months it has never worked properly and now it only last half a day from full charge no one at fitbark is responding to the help chat and are refusing to help at all we have had the old fitbarks for year and have always be good but the GPS one is totally rubbish
DF
Dawid F.
Great device, even better follow up service
The Fitbark is great but even more impressive is the customer support is 6 stars. Mime went glitchy and they had me back on within the blink of an eye. Very unusual to get this excellent level of service. Definitely worth supporting such a great device and even better follow up service
AG
April G.
This is the worst company to manage anything once your pet passes
Of my multiple emails to the company, I tried to be kind, and state that maybe my bad experience would help their trainings. Fast forward two weeks later, I am still met with people requesting more items from me
As stated prior to this company, that maybe my experience can change the experience of others, when someone contacts me and I have stated 22 times now that my dog has passed and I was asking them to stop STOP the notifications, the emails, the weekly updates, the items that alerted me that Madison didn't meet her goals. This company continues to tell me I am the one not doing something right. I have 13 other companies that have sent flowers, words of condolence, and stopped all contact until I engage their services again; all I received here was telling me to send screenshots over and over, and I kept sending them showing I had disabled alerts. But the requests keep coming and honestly, if it's your software, you can stop it. If it's your team that sends weekly alerts out; or if it's your sales team, you can stop it.
Also, I paid for three years in advance and not one person offered me a "refund". NOT ONE. These things seem to be the new norm of a company. They do not care. Not ONE person has solved the issue of me getting my dogs weekly work out updates.
Imagine that you lost your best friend, possibly your soulmate and this company continues to email asking for screen shots and telling you the exact same thing; that it must be on your end.
22 messages.
All other companies that i contacted stopped all communication immediately.
The world has become deficient in customer service.
This company is a leader in not caring. Also, the GPS stinks. It showed my dog arriving home before I did. Two blocks away,
But my dog wasn't home, it was the collar in my purse. TWO blocks away showing she arrived home.
Your GPS data that you send to owners; make it right.