FitbarkReviews of fitbark.com

The app does not pull data unless you open it. It is done via Bluetooth, however, they state that they record 100 days, minute by minute and somehow I lost an entire month, 0 data, 0. The people that will reply to your messages are fast but not really helpful. I asked if I could change the date format from American to European and they said no, I with my minimal programming skills, understand that that would be a joke of a job to do, but they refused. I would not waste my money again on this product

Bought the monitor for my dog and this app has been a complete letdown. Avoid. Don't buy monitor - won't solve your problems but add to them. So frustrating how how fickle it actually keeps track of how much activity dog is doing.

We had our FitBit for 5 days, the device or the cable ties were faulty and the device came apart from my dogs collar. Fitbarkoffered me the same deal I had already used for £20 off and then stopped replying to emails and messages. You can't track the Fitbark, so it's not a tracker. Their customer service is shocking and I highly discourage anybody contemplating getting one of these, to get a different tracker. This company takes your money and then disappears. Unbelievably disappointed

First class product Battery last for ages Easy app to use with product Great customer service as they are always on chat forum and help out with any problems. Money well spent abs can’t fault the product . Highly recommended. AA⭐️

Very poor reliability. We got through 3 in less than 2 years. Each time had to purchase another one. Looks like the GPS will not be coming to any countries outside US. Unfortunately customer service has also nose dived and is now absolutely awful. Tractive are light years ahead in every aspect.

First of all I would like to say that the GPS function is ONLY available in the US and nowhere else. I live in the UK and bought one because Fitbark make it locally available. They charge the same price for a device that has far less functionality. This really is a rip off and Fitbark are getting too greedy making it available to countries outside the US before setting up GPS. I see all these fantastic reviews commenting on the GPS without a thought for users like me. Why make it available to the UK when it doesn't work and charge the same price?? We don't all live in America!!

I have three of these. They update me when my pet leaves the safe zone. When my cat was stolen and the collar was ripped off, support helped me by sending me a list of all the locations logged during the time until I found it, which helped me prove my cat was stolen. It also gave me an idea of which direction the individual was headed. I was able to use my fitbark data to have the police file a criminal case. Support is fantastic. They respond at all hours of the night. I had an issue with my trackers connecting to my Bluetooth when Ieft my home wifi range, which was annoying, but I just check the live map.

Unreliable unit. The unit failed to function less than 2 years after delivery. End up with a long chat and no replacement unit. Because they want the defective unit returned at great inconvenience. Even when it worked it took ages to update the data on to the app. Avoid