Fit2Run, The Runner's Super Store is a Family owned and Locally operated Run Specialty retail business. We specialize in equipping our guests with the latest gear from their favorite brands, and helping them achieve their training goals.
Fit2Run-The Runner's Superstore (fit2run.com) has 140 customer reviews on Five Star Index, with an average rating of 1.6 out of 5.
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140 approved reviews, newest moderated first
R M.
They did not get back to me on the status of my order even though I tried 3 times, finally after 3 weeks I worked with my credit card company to file a dispute and then they got back saying they accept the dispute and the item was not in stock, I do not recommend anyone use fit2run
Denise C.
NIGHTMARE! I ordered tennis shoes $ 175.67 and NEVER received my shoes. After the fact, I learnt this is FIT 2Run ONLINE is total scam for years and no one stops them!!!! I’m old and I lost my money…. I’ve called endless hours, text and emailed CRICKETS EVIL SCAMMERS DO NOT ORDER 🛑someone close this website 🛑🛑🛑‼️🛑‼️🛑‼️🛑‼️
Wanda
They deserve ZERO stars. Placed online order on 11/28 received email confirmation of order but order never shipped. I have emailed, texted and called and NO ONE answers you at any of their forms of contact. I waited on the phone for 2-1/2 HOURS today and No One ever answered. This is a SCAM Of A Company and if your smart you won’t buy from them. I only wish I had checked the reviews before I ordered. I will not make this mistake again. You would think that the owners would care about the tons and (I mean tons) of negative reviews everywhere but obviously they don’t care.
Steven G.
DO NOT BUY FROM Fit2Run! All of the below reviews are true. I placed an order on 11/28 and have still not received it on 12/11. I've called customer service and sat on hold for 30 minutes twice, texted their customer service per their website instructions with no response after 3 texts, emailed 2 support emails with no replies and finally drove to my local store in Palm Beach Gardens and spoke with the manager who tried to help me and after waiting 3 days, she could not get through to her company either for an update. I am going to dispute through my credit card company now and will make sure I tell everyone I know to avoid these crooks at all cost.
Steve W.
A horrible company with the worst customer service I have ever seen. Only hope is they go out of business so no one will ever have to deal with this company again.
Tina S.
If I could give a zero star I would. I should have read the reviews before placing the order with this company. I bought 2 pairs of shoes and was charged 4 times. I tried to call customer service and was on hold for hour and a half and no one picked up the phone. Also tried to call billing department, nothing! I wanted to cancel the order but noone picked up a damn phone! Scam. Do not order from this company.
Jasminka T.
Total scam! Don’t be fulled by their discounted prices. I never received my order. I tried to call customer support numerous times, they cannot be reached. At the end, i had to call the credit card company to dispute the payment.
Martha
Placed an order on Tuesday night and not a thing has changed on the order and it is Friday. I bought and am having them shipped to my daughter. If I knew they were this slow I would have gone to the store and bought the shoes. I have called, emailed and texted and no response on any. Can't even cancel! What a way to run a business. Never again will I purchase anything from this business.