First Truck PartsReviews of firsttruckparts.com

Response from First Truck PartsDec 7, 2023

Hello! I would like to give an explanation for your order You ordered two parts from us for a total of $1,398.00 Due to the fact that your order that you placed was completely unsuitable for payment information, namely, I am attaching the text that we see in your order, which says that the billing address does not match, and you also used a web proxy. """Billing street address doesn't match credit card's registered address Billing address ZIP or postal code doesn't match credit card's registered address Shipping address is 645 miles from location of IP address A high risk internet connection (web proxy) was used to place the order""" Before canceling the order, we tried to contact you at the two phone numbers you provided, but we were unable to contact you or receive any response from you. Therefore, there are concerns and suspicions that the credit card may be used by a third party or you have entered incorrect billing information to your credit card. We apologize for not being able to do business together. Best Regards, First Truck Parts Team!

Response from First Truck PartsDec 7, 2023

Hello! Your order did not match the payment details of your credit card, so it cannot be processed! We are always ready to ship to the specified address by the customer, but on condition that your billing address must match your credit card Thus, your order is considered potentially fraudulent. Below I attach information about the problem in the order """Billing street address doesn't match credit card's registered address Billing address ZIP or postal code doesn't match credit card's registered address""". We apologize for not being able to do business together. Best Regards, First Truck Parts!