First Premier Home WarrantyFirst Premier is a Nationwide Home Warranty company that offers affordable plans to protect your appliances & Major systems in your home.First Premier is also proud to offer a special discount for Healthcare Professionals, First Responders, and Active-Duty/Veteran Military members.Call us today to hear more about our Discounts and Promotions!
First Premier Home Warranty (firstpremierhomewarranty.com) has 474 customer reviews on Five Star Index, with an average rating of 2.5 out of 5.
Is this your business?
Correct your details and reply to customers in public. Both are free.
Claim this listing474 approved reviews, newest moderated first
Bill B.
We have had our coverage for several months now and have not had a claim we could make a report for. We can report having a peace of mind.
Response from First Premier Home WarrantyOct 5, 2026
Hi Bill, thank you for the kind words. Peace of mind is exactly what we aim to provide, and we're glad you've had that experience. We'll be here whenever you need us. — The First Premier Home Warranty Team
Cheryl L.
I purchased your home warranty plan. Waited the required 30 days. Took a couple of weeks to finally get an appointment for the estimate. I assume the technician who did the Estimate sent over the quote. I've called your office 4 times to find out status. Only to be hung up on all 4 times. I am not happy with your service and will not recommend you to any one. I've already paid for 3 months with no communication with you.
Rick
Anetra was great, she was very nice to work with, she was very friendly and professional and very patient with me. I will recommend her to everyone I know looking for insurance needs.
john S.
This company is absolutely horrible!!! Look at the reviews the only 5 star goes to there salespeople who must be trained to mislead you! They offered me a $200 cash but out and the company they sent to my house told me they would charge $550 to take care of the repair!!! That is not what I was told when I took out the coverage! I was told if they can't fix it they will replace it if I took out the Platium plan which I did and they make you pay up front and in my case it was for two years and they gave me 4 additional months worth of coverage. They send your policy weeks later and by that time it's too late to stop payment and get a refund! Don't believe there response it's all BS! Come out and fix my problem you approved because I don't need a $200 cash settlement for a $550 repair from the company you hired to come out to inspect! If First Premier Home warranty wants to make good don't send me a settlement for a third of the price just fix it! You people probably have more law suits than you could probably handle. Send me my refund or just fix the problem!!!
Rayden San-Martín P.
Unreliable and bad customer service, very rude and unprofessional especially when it came to getting a refund straight loops and hoops. A one star is being nice.
Maureen
Pleasant signup process and was helped by Connor to get the best plan for my home. Hopefully I don’t need the service
Jurine Hill R.
Great support during the setup for my new service.
Fred L.
Takes too long to answer. I have tried for over 10 days and gave up after 45 minutes on hold each time
