First Premier Home WarrantyFirst Premier is a Nationwide Home Warranty company that offers affordable plans to protect your appliances & Major systems in your home.First Premier is also proud to offer a special discount for Healthcare Professionals, First Responders, and Active-Duty/Veteran Military members.Call us today to hear more about our Discounts and Promotions!
First Premier Home Warranty (firstpremierhomewarranty.com) has 474 customer reviews on Five Star Index, with an average rating of 2.5 out of 5.
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Steve M.
Any good review you read has to be AI generated. They ran me around in circles for 2 days saying someone will content me and no one ever did. BEWARE THIS IS A SCAM. I got took for over $53.00 for 2 years before I needed the service and found out how incompliant these people are.
Lee B.
Up front the warranty sounds like a great deal but after reviewing the actual policy, the amounts allowed for claims will not cover the actual costs, leaving you the customer to make up the difference. After reviewing the policy, I decided to cancel before the thirty day cancellation period expired. I purchased the policy on 5-5-25 and canceled today, 5-19-25 and upon cancelling the company withheld a $75.00 service fee even though the policy would not take affect 06-04-2025. If you should decide to purchase a policy, be aware that if you change your mind it is going to cost you.
T J.
I already posted to yelp and google. I also filed with BBB. Yall beware because these are foreign scammers and they are good!
Consumer
This company is a scam. The main owner of this company is also a scammer. He buys fake reviews and posts them on his profile to make his business I pay 5 years money and those thefts
Tamika L.
First Premier Home Warranty is a scam. He buys fake reviews and posts them on his profile to make his business look good in front of people. Most of the reviews on his profile are fake. I paid for the highest coverage plan, thinking I'd be protected, but every time I filed a claim, they found a reason to deny it. My water heater broke down, and they took four weeks to process my claim, only to tell me that "sediment buildup" isn't covered. What’s the point of having a warranty if they never approve repairs? Save your money and go with a reputable company.
Arthur B.
Do NOT trust First Premier Home Warranty! Its coverage is a joke, and its customer service is beyond terrible. When my oven stopped working, they initially approved my claim, but after three weeks of no updates, I called them. Suddenly, they claimed the issue was due to "improper maintenance" and denied the repair. I asked to see proof, and they couldn’t provide anything. They make up reasons to deny claims.
Terry D.
If you don't want to lose your money. Then never take their service. I took it, I understand how wrong I was. I was cheated. I am warning you so that you don't make the same mistake as me. All the good reviews on Suder's profile are fake. I took their service after seeing these fake good reviews. Now I am complaining about their service. Their service is horrible.
Cody P.
This company and its owner are thieves. They steal people's money. Their service is very bad. They demand a lot of money for it. Their work is not good. All the good reviews on their profiles are fakes bought from other people. Most of the reviews on his profile are fake. Do not waste your money unnecessarily. They are big scammers, be careful, everyone.
