FirmooFirmoo is your one-stop optical destination for customized eyewear services and professional prescription advice. Founded in 2009 by a group of opticians and designers on the belief that eyewear should be trendy, not spendy, we grew from the desire to give everyone around the world the convenience of receiving professional eyecare at an affordable price.
Firmoo (firmoo.com) has 6,647 customer reviews on Five Star Index, with an average rating of 4.5 out of 5.
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Alejandra A.
I love my glasses from Firmoo, they are exactly what I was expecting and more. I got tons of compliments on them and the customer service was awesome. The lenses are perfect for me ! I had lots of questions, but that was not a problem because they solved them very quickly! I will definitely be buying from Firmoo again sometime.
Response from FirmooDec 12, 2016
Hi Alejandra, Thanks for your review. Regards -Firmoo
Vanna T.
I ordered a pair of glasses that did not seem to fit me. I reached out to customer service and they nicely and promptly answered my message. They offered a voucher in return for the pair of glasses that did not fit me. Very great customer service!
Response from FirmooDec 12, 2016
Hi Vanna, Thanks for your trust in us. Regards -Firmoo
Lillie R.
Thanks for the special treatment you've shown me. Love doing business with you. Will tell all my friends about your company. Thanks again.
Response from FirmooDec 10, 2016
Hi Lillie, Thanks for your support to us. Look forward to serving you again. Regards -Firmoo
Fry W.
This site is has the most unbeatable prices. The design and quality of the frames are RIDICULOUS, They look INSANELY GOOD! And not only that, Firmoo has the BEST customer service around. Incredible employees, incredible prices, INSANE quality for price of product, and amazing customer service. Firmoo is truely the best when it comes to eyeglasses. Thank you Firmoo!
Response from FirmooDec 9, 2016
Hi Fry, Thanks for your trust. Regards -Firmoo
Michelle B.
I have ordered three pairs of glasses from Firmoo, and they have all arrived quickly and exactly as ordered! Firmoo runs great deals, so you can get the frames you want at a very reasonable price. Additionally, their customer service is incredible - I reached out to them about a mistake I had made on my order, and they were very understanding and provided me with a quick and easy solution. 10/10 would recommend!
Response from FirmooDec 9, 2016
Hi Michelle, Thanks for your trust. Look forward to serving you again. Regards -Firmoo
Tara C.
I love my glasses. They were easy to order, came very quickly and look great! They are very well priced, and I will be ordering from this site again. I would recommend getting the recommended lenses as the basic ones took me a minute to get used to. But now all is well :)
Response from FirmooDec 9, 2016
Hi Tara, Thanks so much for your support to us. Regards -Firmoo
cynthia L.
a very nice experience, pretty good service, they answered you very rapidly and they're gentle too !
Response from FirmooDec 8, 2016
Hi Cynthia, Thanks for your trust in us. Look forward to serving you again! Regards -Firmoo
Jess
The prescription on my first pair of glasses was incorrect; however, the Service Team at Firmoo, quickly addressed my problem and fixed my glasses. I love my glasses and can see wonderfully!
Response from FirmooDec 8, 2016
Hi Jess, Please always feel free to contact us at [email protected]. Regards -Firmoo
