FirmooReviews of firmoo.com

LOVE buying when they have their 100% of sales and I just pay shipping. Glasses come quickly, usually about a week to Canada. Prescription is accurate to my 2 frames and they feel like great and sturdy quality.

Vizy was really nice and responded immediately, great support!

Great, helpful, and quick customer service. Fantastic frame selection and speedy shipping. Overall great service!

I’m IN LOVE with Firmoo. I usually order my glasses from Zenni but I found Firmoo on Instagram and started searching their website. When I saw how big of selection they had I couldn’t resist on ordering. My shipment came in less than a week and I was thrilled when I opened my package. Both glasses came with their own hard glass case, a glass cleaning cloth, and one came with a regular sized tool to fix my glasses and the other came with a pocket size that I can put on my keychain. I’ve never been so happy about getting glasses!

The customer service I received from Maggie is excellent and is one of the biggest influences on why I give this company that rating. Very satisfied!

I paid for express shipping, and when I didn’t receive them within the 3-5 days after shipment I was refunded the shipping cost immediately! Operators were extremely polite and helpful. After receiving the glasses after about 10 days after shipment, we couldn’t be happier! Great quality frames and perfect lenses. You cant beat the low price and the high quality of these glasses. Definitely will be using the next time me or someone in my family needs a new pair.

I had a problem with my order and the staff of Firmoo answered me verrrryyyy fast. Excellent service!

I love the selection of glasses that Firmoo has to offer. I ended up buying four pairs of prescription glasses because they were so affordable and I wanted to try different styles. The ordering process is super easy, as long as you have the correct information for your prescription. I originally ordered the same frame in two different colors. After I realized my mistake, I was able to request a change to my order, which was taken care of right away. Customer service is great! I received my glasses pretty quickly even though I was told 2-3 weeks. The frames and lenses are good quality and exactly as they appear on the website. I am so happy that I found out about Firmoo and will be ordering again in the future. I highly recommend this company! The four star rating, instead of 5, is because buying glasses online is a bit difficult. Even though you can upload your photo, it’s still hard to tell what the glasses will actually look like on. Also, navigating the website was a little tricky, especially when searching for a specific frame.