S D.
I like the follow up service
I like the follow up service: it sends me a tracking number so I can easily check the delivery date. Thanks!

Firmoo is your one-stop optical destination for customized eyewear services and professional prescription advice. Founded in 2009 by a group of opticians and designers on the belief that eyewear should be trendy, not spendy, we grew from the desire to give everyone around the world the convenience of receiving professional eyecare at an affordable price.
Firmoo (firmoo.com) has 6,647 customer reviews on Five Star Index, with an average rating of 4.5 out of 5.
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S D.
I like the follow up service: it sends me a tracking number so I can easily check the delivery date. Thanks!
Ella D.
I have 4 pairs of glasses from Firmoo in less than a year. I guess that explains how awesome their products are. They never fail to give the best customer satisfaction. I always get compliments with their eyeglasses. Hands down the best! Two thumbs up!
Dave
Worth the wait. Very nice high quality glasses at an affordable price!! My customer support Molly helped me with any questions I had. 11/10 overall
Fonz Daniel R.
Such a nice experience with them! Always willing to help at all costs!!
Anna G (.
I love Firmoo selection of glasses. The customer service is truly amazing. I had a problem with a pair of glasses and they were very kind and quickly willing to help the situation. Having great product is nothing if you don't have the great customer service with it and from my experience Firmoo has both.
Javier D.
Excellent experience with Firmoo. Nice finish and very accurate prescription. I have no complaints. I've already ordered the second pair of glasses and can't wait to get them. The website works perfectly and it is very user friendly. I recommend it without any reservations.
Tim
I'm extremely pleased with Firmoo customer service. I made my best decision to select the right glasses, but when I received them I wasn't happy with my choices. The Firmoo agent gave me a refund for one pair and a credit on the second pair to purchase something new. I chose a new pair but was not happy with that choice. Firmoo offered me a complete refund. It's rare these days to find a company that offers such excellent customer service.
MaLuisa Muñoz M.
All perfect, my order arrived a little bit late and I could speak with them to solve this situation, but the glasses arrived! They send my an email