Cindy C.
Absolutely fantastic customer service
Absolutely fantastic customer service. I will definitely use them again!

Firmoo is your one-stop optical destination for customized eyewear services and professional prescription advice. Founded in 2009 by a group of opticians and designers on the belief that eyewear should be trendy, not spendy, we grew from the desire to give everyone around the world the convenience of receiving professional eyecare at an affordable price.
Firmoo (firmoo.com) has 6,647 customer reviews on Five Star Index, with an average rating of 4.5 out of 5.
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Cindy C.
Absolutely fantastic customer service. I will definitely use them again!
Enəɡˈmætɪk
Great customer service! This is an awesome company I would highly recommend,
momi B.
I like how everything is presented. The customer is given a guide to measure the distance of his pupils and there is even an explanation on what are the different kinds of lenses. My experience was fun and I highly recommend Firmoo to friends.
Jahmeela G.
The customer service is amazing! My personal CSR Sophie is awesome and helped me with all of my concerns. :)
Carolyn P.
Great customer service
Samantha Q.
Firmoo is great if you are looking for an affordable pair of glasses! Cute and trendy and good quality for the price. I didn’t love the first pair I got because they were too big for my face, exchanging them was super easy and hassle free. Love the pair I exchanged for now. I wish the try on was scaled to fit the face, but since it’s not, just measure the frames and you’ll be good to go!
Renelle L.
The glasses are surprisingly better quality than I thought for such a low price. I contacted the company to return a pair of glasses that didn’t suit my face well and they responsed to me within 24 hours over the weekend. They then processed my refund the next day - all before the weekend wasn’t over. I was shocked by their speed! Will definitely be ordering another pair.
Michelle
Excellent customer service from Molly! This company is honest and delivers! Will shop again!