FirmooFirmoo is your one-stop optical destination for customized eyewear services and professional prescription advice. Founded in 2009 by a group of opticians and designers on the belief that eyewear should be trendy, not spendy, we grew from the desire to give everyone around the world the convenience of receiving professional eyecare at an affordable price.
Firmoo (firmoo.com) has 6,647 customer reviews on Five Star Index, with an average rating of 4.5 out of 5.
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Cassidy R.
I received my glasses really quickly. I was incredibly happy with them. I spent a fraction of the cost I would’ve in a store in my city on one pair of glasses for what I got for two pairs. Any questions I had about my order or the process was answered quickly and politely.
Sania Melo M.
Costumer service is number 💯 Resolve all my issues and made my order perfect. Super recommend. Thank you all
Kim
Fast shipping and great customer service. The products on here are well priced and are equipped with professional shopping tools. Secure checkout and trustworthy service.
Regan Randy A.
I just got my new glasses frim firmoo and I LOVE them. They are so girly and cute, lightweight and my exact prescription. I can wait to order more!
Federica C.
Ho ordinato i miei occhiali e dopo due settimane non erano ancora nemmeno stati presi in consegna dalla DHL. Ho chiesto spiegazioni e hanno inventato un sacco di scuse. Gli occhiali non sono mai arrivati. Chiesto il rimborso.
Response from FirmooApr 21, 2019
Veramente dispiaciuto per l'inconveniente. La spedizione DHL recentemente è stata leggermente ritardata a causa di sdoganamento personalizzato. Ed è stato rilasciato dall'agenzia di liquidazione. I pacchi sono in transito e alcuni di essi sono stati consegnati. Hai ricevuto il tuo ordine? Potresti inviarci il tuo numero d'ordine o il nome che hai inserito nel tuo ordine? In modo che potessimo controllare il problema. Nessun problema. In caso di problemi, provvederemo a compensare la perdita! Non ti lasceremo mai prendere alcuna perdita!
Madison L.
A great, smooth experience. I ordered my glasses (turned sunglasses) on April 9th and they came today, April 17th. They're in perfect condition, exactly as pictured online. Lightweight with a really pretty rose gold colour. My order even came with extras I wasn't expecting, like a cute hard-shelled case, and a little adjustments kit. Definitely ordering from here again!
Sara
Firmoo always takes the best care of me and their products are fantastic. Truly a wonderful find! Thank you, Firmoo!
Misty G.
I am a first time buyer on firmoo. I am in live with my new glasses. I am recommending this to ask my friends and family. Prices are great fit was perfect. Couldn't be more pleased already looking at my next pair. Thanks again.
