c P.
I love my new glasses!!!!
I love my new glasses!!!! So happy with the customer service at Firmoo! They have been very helpful and patient! ❤️

Firmoo is your one-stop optical destination for customized eyewear services and professional prescription advice. Founded in 2009 by a group of opticians and designers on the belief that eyewear should be trendy, not spendy, we grew from the desire to give everyone around the world the convenience of receiving professional eyecare at an affordable price.
Firmoo (firmoo.com) has 6,647 customer reviews on Five Star Index, with an average rating of 4.5 out of 5.
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c P.
I love my new glasses!!!! So happy with the customer service at Firmoo! They have been very helpful and patient! ❤️
Georgie C.
Don't get the basics lenses... I ordered two pairs and both are unusable. The glare/reflection on both is so bad it's uncomfortable and renders them useless. They're also shipped from China, which I don't think was hugely clear, leaving a massive carbon footprint. Next time order from glasses direct, just as cheap and UK based, better quality.
Response from FirmooJul 9, 2022
Apologize for the review. Can you send the order no. to our email or LC for checking? If the order is still within the Return&Exchange Warranty, our service rep. will help refund it or exchange it since you are not satisfied with the glasses. Btw, basic lenses are with free anti-scratch coating. To reduce glare effectively, please kindly upgrade lenses to the anti-reflective coating. Also, we are a global company. We have sorting centers in the US and our lab is in China, like many other online optical stores. For quality, you can check reviews on Trustpilot, our website, and other platforms. But we will keep moving forward. Thanks and take care.
Hannah T.
I love ordering from this website, I've never not been betond satisfied. My glasses come fast. They are always perfect.
Kristen Jackson F.
What I love about Firmoo is that I could just upload my RX pdf. The service was fast and transparent and the glasses may be the most comfortable I have ever owned. The whole process was easy. The pricing was amazing (even for progressive lenses).
Daniel
Calidad precio soberbia y servicio post-venta magnífico. Muy recomendable.
Mirna G.
They were absolutely PHENOMENAL!! My optometrist made a mistake giving me an incorrect PD, and i had to exchange the ones i ordered and the customer service was so awesome! I asked for an exchange and they were more than welcome to help me out with it and with such kindness too, this is seriously an amazing company and these glasses are seriously adorable. Definitely shopping here again! -Mirna Gomez
Mig
Comprato degli occhiali con ottime lenti a buon prezzo, la montatura purtroppo ha avuto un problema e mi hanno proposto una sostituzione o rimborso Iva esclusa, assistenza molto efficace
N J.
Great frames and price for the total package can’t be beat.