FirmooReviews of firmoo.com

Great customer service and I love my glasses.

Order a pair a glasses and a small eyeglass chain. The eye chain rusting in less than 2 weeks was a warning of what was to come The nosepads became loose after a couple of days of wear. Then it got worst about the 3rd week. Soon enough they slipped and fell to floor and were damaged. It was well within the warranty but that wouldn't cover it. You think you are getting a deal but they are just taking your money. They tried to offer me a discount on eye frames but the cost I paid was overwhelming due to the lens. I swear I wouldn't even consider paying a shipping g cost from them for free glasses.

J'ai commandé 2 paires avec copie de mon ordonnance. Reçu en moins de 15 jours, agréablement surprise par la bonne qualité et vue tout à fait adaptée. Ce fournisseur vaut largement les opticiens de grandes marques à prix accessibles, je recommande fortement.

Satoja malleja, vielä enemmän värivaihtoehtoja. Jos olet tilaamassa, varaa reilusti aikaa valintaan, valinnanvaraa on ehkä jopa liikaa! Lasit olivat juuri sitä, mitä tilasin, eli todella kauniit ja kevyet! Chat toimi loistavasti, sain avun kysymykseeni minuuteissa. Myös sähköpostiviestintä oli ystävällistä ja erittäin nopeaa (joihinkin viesteihin vastattiin myös minuuteissa). Tilaus saapui viikossa, joten toimituskin taitaa olla nopeampi kuin vastaavissa kivijalkaliikkeissä.. Kaikin puolin siis erinomainen! Hundreds of glasses to choose from, prepare for hours of scrolling! Maybe even too much of a choice! Got exactly what I ordered, love them! Used chat while ordering to resolve few questions, response was swift and friendly. Same with the email exchange, great service. Order arrived within a week, so delivery was also very fast. All and all very satisfied!

Great experience! Frame selection was wide ranging and stylish and I’m very happy with the quality of the lenses

I’ve ordered glasses from them before and the quality is superb. Their support/service team are very nice and know what they are doing. Way to go Firmoo!

I live in New Zealand 🇳🇿, I’m very short sighted which makes my glasses rather expensive for special lenses so I decided to try Firmoo glasses this time , The service was superb helping me do exactly what l needed to do while placing my order , The glasses arrived to my door by courier 15 days after I ordered , They the best glasses I’ve ever had , highly recommend Ordered some now you won’t be disappointed. Barry.J.

Customer support was amazing. Especially Richo. This is the second time I've spoken to Rico. Customer service is always on point!