FirmooReviews of firmoo.com

Ho ordinato un primo occhiale che aveva un minimo errore nell'asse a detta dell'operatore (conversione tabo/internazionale). ordinato secondo occhiale per me, uno per mio figlio e uno per mia mamma. tutti e tre inutilizzabili. di quello di mia mamma, che ha le lenti che fanno vedere curvato ai lati (tipo bowl fish) si rifiutano di fare il rimborso. mi rivolgerò ad avvocato dei consumatori. ottico conferma lente difettosa e curvata. Stessa cosa per mio figlio che porta occhiali da sempre. Inoltre, continuano a dirmi che la ricetta che gli mando per gli occhiali è scaduta perchè riporta la data 22-5-23. IN ITALIA LE DATE SONO NEL FORMATO GG_M_ANNO!!!! ricorrerò sicuramente alle vie legali, sono proprio incapaci.

Las gafas son como de plástico, una pena, me decidí a comprarlas, porque las opiniones eran muy buenas, pero me han decepcionado un poco. Quizás otro modelo, sea de mejor calidad. Como punto a favor, el envio ha sido rápido y el seguimiento en todo momento ha sido detallado. He solicitado el reembolso y no ha habido ningún problema, han sido súper amables, me han ofrecido un cupón por el mismo importe, para solicitar otras gratis ,he pedido el reembolso y en los 2 casos me han dicho que las gafas me las puedo quedar..

Que dire à part Merci ?! En fait il y a beaucoup de chose à dire : déjà la monture est nickel ( il faut faire ajuster mais ça c’est normal après tout ) Mais moi je veux parler des verres . J’ai une grosse grosse myopie ( -6,5 et -6,75 ) au tant dire que sans amincissement j’ai des culs-de-bouteilles au yeux. J’ai pris l’amincissement 1.67 et bah Bravos c’est PARFAIT. La vue est parfaite ! Les traitements anti reflets parfaits ! Et tout ça pour moins de 50€ et en 2 semaines … Franchement j’avais peur maintenant j’ai juste envie d’en comm der encore et encore …

I had an issue with a previous order through Firmoo and customer service was so quick to help and send a new replacement pair! They were kind and professional.

I was a little sceptical at first getting prescription glasses online but wow I am amazed. I ordered 2 pairs (UK customer) and they arrived within 16 days of ordering. I requested to change one of the pairs for a new pair which had just come back in stock. The live agent chat was so helpful and made the change straight away as it was within the first 24 hours. Once dispatched the tracking was constantly updated. When my glasses arrived I was in shock at how good the quality was and how sturdy the frames were. I absolutely love my new glasses, the prescription is spot on and I’m really happy. I will definitely be purchasing again.

Great selection of glasses as well as price points. Customer service was excellent and delivery came sooner than expected. Glasses fit great thanks to using the Find My Fit tool. This also helped narrow down the choices. Highly recommend!

I got free glasses from Firmoo and to be honest I didn't expect the quality of their frames to be this good. I love my glasses and would def recommend the brand.

Such a great first experience with Firmoo. I was constantly getting ads for them and they finally hooked me to order. The price is insane for what you get and plenty of discount codes available. There is so much choice on their website, almost too much choice. I already had glasses from my opticians, so I put in the numbers from my current frame and got suggestions of glasses that we're classed as "My fit" which I assume we're similar in size to my current ones. I know it feels like you're taking a leap in ordering, as the try on's are never as good as actually trying them on in person, but I love my glasses!! If you have wondered about ordering from Firmoo and had ads like me, just go for it! You won't regret it. From ordering, my glasses took around 2 weeks to arrive. They also offer 60 day return or something, so It's good to know that option is there incase they don't suit etc. I will be ordering sunglasses next!