Ash K.
FANTASTIC COMPANY
I love my glasses.theyre exactly what I expected,virtual try on was great. Customer service is fantastic and the shipping was way faster than they had estimated. 10/10 recommended. Definitely ordering myself more.

Firmoo is your one-stop optical destination for customized eyewear services and professional prescription advice. Founded in 2009 by a group of opticians and designers on the belief that eyewear should be trendy, not spendy, we grew from the desire to give everyone around the world the convenience of receiving professional eyecare at an affordable price.
Firmoo (firmoo.com) has 6,647 customer reviews on Five Star Index, with an average rating of 4.5 out of 5.
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Claim this listing6,647 approved reviews, newest moderated first
Ash K.
I love my glasses.theyre exactly what I expected,virtual try on was great. Customer service is fantastic and the shipping was way faster than they had estimated. 10/10 recommended. Definitely ordering myself more.
vielreisende
Ich habe 2 Sonnenbrillen mit Sehstärke bestellt. Die Lieferung erfolgte innerhalb weniger Tage. Die Brillen sind top👍 Leicht, chic und günstig. Bin gerade dabei, mir noch weitere Brillen auszusuchen.
Lucia T.
Bien que j'aie commandé chez Firmoo sans attentes particulières en raison des prix trop abordables, je suis agréablement surprise par la qualité des lunettes et la rapidité du service. Comparées à mes verres Essilor habituels, je ne remarque pas vraiment de différence notable. Les lunettes de soleil avec verres correcteurs sont un vrai atout.
Pinkie P.
Excellent customer service, discount codes and the glasses are much more affordable than the options offering a range of styles and lens types. I am so happy with the style of glasses I chose and get lots of compliments. I think Firmoo is a great company and I keep going back to them
Michelle M.
Great purchase
Vanesa Ruiz J.
Muchísimas gracias por el servicio de firmo la verdad es que no puedo usar mis lentes , no se el motivo por el cual no veo bien con ellas , pero si que no he tenido problemas en la devolución de mi dinero a l no ver bien me reembolsaron mi dinero , muchas gracias
A V.
Some of the glasses are nice and a decent price , however when it comes to returning them or wanting a refund , it becomes a nightmare . They offer return and refund options but what they fail to mention is the return has to be paid for by the customer and tracked to Germany so it costs £12 alone to then return the glasses !
Response from FirmooJun 20, 2024
Hello, thank you for your comment and for bringing this to our attention. We sincerely apologize for any inconvenience this has caused you. We currently do not provide a home try-on service, so if you need to return the item due to preference issues, there is a return shipping fee. However, we were unable to locate your order using the name provided, and therefore cannot provide explanations or suggestions for your specific situation here. To ensure we can assist you promptly, we kindly recommend that you contact our service team directly. They will be able to look into your case in detail and help resolve any issues as quickly as possible. You can reach our customer service team at www.firmoo.co.uk or [email protected] to assist you. Thank you again for your understanding and patience. 😀
Catalina E.
Bis jetzt bin ich sehr zufrieden. Ich habe bereits 3 Paar bestellt und denke bereits über ein viertes nach.