FirepitsurplusReviews of firepitsurplus.com

Easy to deal with and knowledgable staff. My stove ended up being on back order and they alerted me immediately. It still came fairly fast… Would recommend!

Darrel is super responsive and very friendly. He provided the multiple quotes we requested and are currently reviewing. We couldn't ask for better service!!

Rating is post order, pre delivery. Reached out to confirm stock on a stove as I am also scheduling the work to have it installed. Darrel responded promptly, asked if I wanted any of the attachments with it, confirmed stove was in stock, threw it all into a quote sent via email, provided a small discount as a thank you for reaching out, and placed the order. All took place in under 10 minutes. Super grateful, no fluff, quick and easy, appreciate you Darrel.

Service , selection, and price were better than all other sites. I looked at a few fire bowls and asked a question on line, a person contacted me and gave me information, walked me through the process, and helped me to get everything taken care of with piece of mind. I wish all businesses were like this

So many options to choose from. The customer service from Darrel was fantastic, quick, helpful with my questions, and very efficient!

Great price and fast shipping

I dealt with a number of issues on my order from Fire Pit Surplus, and throughout all of it, Darrel always answered my calls. The delivery didn't include the backyard service I was promised, the fire pit arrived with a missing part that set me back two weeks, and the unit itself had a crack on the outside. On top of that, a refund I was promised took far too long to sort out. Through all of these problems, Darrel was consistently responsive and did a good job addressing each issue as it came up. There were many, and I appreciated that he always picked up the phone and worked to help. Overall, he handled a difficult situation well.

Everything thats advertised is spot on we appreciate the fast service and quality products thank you