Finish LineReviews of finishline.com

Ordered shoes and waited two weeks and kept getting there emails about the order is still being processed. Called and was told the same thing and then two days later I get an email that my order was canceled with no explanation. Waited 9 business days for my refund and it still wasn’t issued. Called and was getting the runaround and then basically was told to dispute the charge with my bank. Company is a shit company and I will stick to footlocker from henceforth!

I would give 0 stars but I ordered a hoodie for a family member and I looked 2 days ago and it was saying it was on back order but it wasn’t when I ordered it. After a long wait on hold I was told it was just waiting to ship. Yesterday I looked and order was cancelled. I demand a refund. I will never ever use them again

Well all I can say is that I ordered a certain pair of sneakers for my great-grandson and I got exactly what I ordered and I looked at them and they're fine they weren't worn they're completely brand new and I've been reading bad reviews but it just so happens I guess I was lucky cuz my experience turned out great.

Every time I try and order from finish line the is never completed due to no inventory. I will never order from finish line again.

This company sucks, I ordered a pair of shoes from them, for it to take forever for the process, then them unexpectedly cancelling on me. When I called them they said that I could order the same pair and I would be guaranteed to get the shoe. So I placed the order with full confidence that I would get it, which was a mistake. They cancelled my order again the second time and when I called them again, they were not helpful at all and I did not get the shoes. The company really needs to work on ACTUALLY following through with what they say they will do instead of lying about it.

Ordered a pair of shoes on Cyber Monday from Finish Line. Received them and was sent a pair of mismatched shoes, a brown shoe and a grey one. So someone else out there is also getting a pair of mismatched shoes! Customer service told me I'd have to send the mismatched shoes back to them before they could send out another pair of what I ordered. Had to go out of my way to print a return label and then go to FedEx. Quality control is non-existent. Won't be returning. Garbage.

I ordered 3 pair of kid's sneakers and received a pack of socks instead of the sneakers. The guy was more concerned about me returning a pack of socks instead of being concerned that i did not get what I originally ordered instead of offering to overnight my order I have to wait another 4 to 6 business days to receive my order. I am a very annoyed customer!!!

Order online & they made it really inconvenient to get my refund. No communication. It’s been about 3-4 weeks and I still haven’t received my refund.