Fine LinensReviews of finelinens.com

Placed an order. It arrived incomplete. I called about it. Never received a call back, only received an email from UPS tracking saying a package is on the way. The missing item was shipped ground instead of overnight. Zero apologies, zero call/email to follow up. The order was placed 12 days ago and still not complete.

Great to work with, custom orders always come in on time. Very efficient business.

I can't review because I haven't received my order or heard anything about my order

The service was great. The quality of sheets is just like we expected since we're very familiar with Italian quality linens.

I am so pleased I got these on time to take as a gift to my daughter-in-law. I can't wait to sleep on them when we go visit. Thank you.

My order arrived faster than promised and was in excellent condition.

Fine Linens was personable, responded quickly, and gave me the discount when I forgot to ask of it when first ordering. Remarkable.

I like these linens. They are handsome and soft. We've washed them several times without significant shrinkage. My one complaint is about the monograming. Whoever monogramed them forgot that the monogram has width. You can't begin embroidering one side of the monogram at the exact centre of the sheet and expect the completed monogram to be centred on the sheet. All the monograms are off centre. If I attempt to make the bed with the monogram in the centre of the mattress, there is only enough sheet to tuck in on one side of the mattress.