Fine LinensReviews of finelinens.com

Received a duplicate shipment. Rather than keeping the free product I notified them of their error. Return was pretty easy. Customer service was not very thankful that I gave back a free $250 item they had no idea they sent me. Unusually informal method of communicating from a customer service department. No niceties of any kind. If you expect messages to start with Dear Customer X and end with Thank you or anything of that sort you'll not be impressed with Fine Linens customer service.

I am very pleased with the linens I received, as well as the courtesy and efficiency of the people I talked to. I was impressed with the great selection of linens available and will not hesitate to recommend this company.

I love good sheets. It is not that easy to find my favorite brand in the color I need. Your shop is well stocked and your service is excellent. I am so happy to have discovered your website!

Everything about ordering from fine line a was easy and fast. Great website and very prompt shipping.

FineLinens not only offers a large selection of luxury linens, but I was so helped by their Chat service. Each time I needed help in placing an online order, the rep not only answered all my questions and spent real time with me, but was willing to match swatches of color and advise me about whether certain napkins would coordinate well with a certain tablecloth. FineLinens also has a Rewards program that adds up quickly as credit toward future purchases. And they do free shipping for all orders over $100 at any time - a rare service in the world of luxury linens online!

I requested a swatch and it arrived very promptly in the mail. I would recommend getting a swatch before you order. The manufacturer takes the photos for the website and the lighting the photographer used wasn't exactly true to color, but it still worked for the room I was decorating. The fabric from SDH was of high quality, It had a "thick" feel, like a fine fabric should, and did not come across as flimsy or cheap. I was pleased that the duvet cover was machine washable.

A retailer I will visit again. Very user friendly website and prompt, professional service.

This was not my first order from Fine Linens, and certainly not my last! As always, they delivered fine quality linens in a timely manner, at a good price. The quality is outstanding. I'm a bit of a snob about linens and they always have the brands I have come to love. Would not hesitate to recommend them to anyone who wants and appreciates the finer things in linens.