NY
Excellent service
Exceptional linens and stellar customer service
Since 1975, the Hirsch family has been providing high end and custom linens to their clientele around the world. With their flagship store in Manhattan's Upper East Side and a thriving online business, they carry the highest quality linens and a fine assortment of luxury home goods. Providing personalized, prompt attention as well as in-depth knowledge and expertise, clients return to Fine Linens time and again for the exceptional quality, insight and special custom designs that only they can offer.
Fine Linens (finelinens.com) has 710 customer reviews on Five Star Index, with an average rating of 4.8 out of 5.
Is this your business?
Correct your details and reply to customers in public. Both are free.
Claim this listing710 approved reviews, newest moderated first
NY
Exceptional linens and stellar customer service
Rebecca C.
Jillian was a delight to deal with and we are very happy with the linen and towels we ordered - 5 stars
Heidi K.
Customer Services is alive and well and thriving at Fine Linens! I had 2 rush linen orders that I needed pretty much immediate "turnaround" on in preparation of unexpected guests that were coming to my home. Dave went above and beyond in assuring me that he would "make it happen" for me and that I would have my linens when I needed them. Sure enough, all of the linens arrived as promised and everything worked out perfectly. In this day and age, especially when communicating with someone on line, it is rare (in my experience) to actually have everything work out "as promised" without any glitches. These transactions that I have just had with Fine Linens were flawless, my requests handled promptly and professionally and follow through was superb. I am thrilled with this entire buying experience and highly recommend Fine Linens -- thank you!
danni
great ,awesome the fastest service I have ever had from a matouks dealer thank you.
Customer
Just bought the Sferra Giza 45 linens. Took them out of the package and can tell how nice they are. They had a pungent odor to them. I hope that washes out.
Winifred G.
The personal were very courteous and helpful. They answered all my questions with a "smile" on their face. I had an excellent experience working with them.
Jody B.
I Google searched for my dream towels (Abyss), they were competitively priced on Fine Linens. The website was easy to navigate, so the purchase was a pleasure. The towels arrived within a few days - and we're in heaven! I plan to use Fine Linens again, and have already recommended both them & Abyss to my sister-in-law.
Beverly A.
I have been purchasing linens (bedding & bath items) from Fine Linens for over a year. They carry only the finest merchandise, have the best prices available anywhere, and have excellent customer service. I highly recommend them to anyone who is looking to beautify their home.