Marie
Great customer service
Great customer service. Very helpful in expediting order. Great product too
Since 1975, the Hirsch family has been providing high end and custom linens to their clientele around the world. With their flagship store in Manhattan's Upper East Side and a thriving online business, they carry the highest quality linens and a fine assortment of luxury home goods. Providing personalized, prompt attention as well as in-depth knowledge and expertise, clients return to Fine Linens time and again for the exceptional quality, insight and special custom designs that only they can offer.
Fine Linens (finelinens.com) has 710 customer reviews on Five Star Index, with an average rating of 4.8 out of 5.
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Marie
Great customer service. Very helpful in expediting order. Great product too
Robert from Oakville, O.
As a Canadian, I was extremely upset to discover that, in addition to the $86 (Cdn) cost for the product from Fine Linens, there was an additional $43 (Cdn) demanded upon delivery by Purolator...an additional cost that arrived without any forewarning by Fine Linens. In other words, I had to pay 150% of what I expected. In future, might I most strongly suggest that you offer candid and honest information at the time of sale. If I had been so notified, I would never have made the purchase.
Response from Fine LinensAug 27, 2017
Hi Robert I am very sorry you are disappointed in the duty fee when shipping to Canada. Unfortunately we have no control over the duty/taxes when shipping to Canada as that is a charge provided by the shipping company. However we do have a International checkout button and option on the website that you might have missed. If you did click that for checkout it would have given you the exact cost to ship it to your address. Again our apologies as we never want to disappoint any customers and would be happy to look into this further for you Fine Linens Team
Customer
Great service!
Customer
Excellent service. Needed to change my shipping address and they were able to change it at the last moment. Much appreciated
Jennifer
Great products and service! I have shopped with them for years and will continue to do so!
RONALD
great price, superfast shipping, product as envisioned and promised; have been to the store in the past too, staff very helpful
Marsha B.
Have been a happy customer of Fine Linens for several years. Their customer service is superb & the product lines are the best in the linen business. Heartily recommend this company to anyone who loves fine linens!
Lynda
Beautiful products, quality brands and great service. Free shipping. Perfect!