Erika
Do better, octave!
My therapist was fabulous, but after a few months of therapy, I got notified that octave wasn’t taking my insurance any more, and if I wanted to continue with my therapist, I’d have to pay $180 per session out of pocket! Way to screw with someone’s stability!
Response from OctaveApr 7, 2026
Hi Erika - Thank you for sharing this feedback. We are so sorry for the stress and frustration this has caused. We know how important a consistent relationship with your therapist is to your well-being, and it’s never our goal to see that stability interrupted. While changes in insurance coverage can happen unexpectedly and are usually outside of our control, we want to help you find a path forward. Please reach out to our Support Team so we can provide a referral to one of our partners who may accept your current plan.