finallyReviews of finally.com

Response from finallyOct 13, 2025

Hello Amy, We are so glad to hear that you had a great experience with our service! Thank you for the glowing feedback regarding Ralph. It means a lot to us that his efforts were not only professional and effective in resolving your issue, but that you also learned some helpful hints. That's exactly the kind of supportive service we aim to provide. We truly appreciate you sharing your thoughts! Best regards, The Finally Team

Response from finallyOct 13, 2025

Hello, Hello, What a fantastic review! We are absolutely thrilled to hear that Julio was so helpful in getting everything in order for you. He is a valued member of the team, and we'll be sure to pass along your kind words. Thank you for recognizing the Finally team's effort. We truly appreciate your business! Best regards, The Finally Team

Response from finallyOct 13, 2025

Hello Leah, We're delighted to hear that your dedicated representative is doing an excellent job assisting with your account. Your feedback regarding the multiple points of contact over the past year is incredibly valuable, and we sincerely appreciate you sharing that insight. It gives us a clear path for improvement. We're committed to making our service flow faster and more consistent across the board so you can continue to work seamlessly with your dedicated accounting team. Thank you for your business, we look forward to continuing to support you and your business. Best regards, The Finally Team

Response from finallyOct 13, 2025

Hello Michael, That's wonderful to hear! We sincerely appreciate you taking the time to share this. Knowing that our team is consistently responsive and providing a great job is exactly what we strive for. Thank you for your business and this excellent review. Best regards, The Finally Team

Response from finallySep 25, 2025

Hello Devin, We are absolutely thrilled to hear about your positive experience with Karina. It means a lot to know that her friendliness, dedication to having a great conversation, and excellent responsiveness have made such a difference for you. We'll be sure to pass along your kind words to her. Thank you for your strong recommendation and for letting us know how much better your experience has been. We truly appreciate your business! Best regards, The Finally Team

Response from finallySep 25, 2025

Hello Lynne, Our goal is always to be a proactive partner, and we love that our follow-up helped inspire you to "step up your game." Knowing that our reports are very accurate and give you the clear "temperature of your business" is fantastic. That precise insight is exactly what we aim to deliver. You've got the data, you've got the drive, and we're ready to support you. Let's scale! Thank you so much for the fantastic feedback. Best regards, The Finally Team

Response from finallySep 22, 2025

Hello Brandon, Thank you for sharing your feedback! We're thrilled to hear that your onboarding experience was a positive one. Our team is dedicated to making the process as seamless and supportive as possible, so it's great to know that effort is paying off. We truly appreciate you taking the time to let us know. Best regards, The Finally Team

Response from finallySep 22, 2025

Hello Michael, Thank you for your feedback, and we're very sorry to hear about your experience. We'd appreciate the opportunity to look into what happened and make things right. Please feel free to reach out to us directly with more information and we’ll be happy to assist you directly. Your experience matters to us, and we’re committed to improving. Best regards, The Finally Support Team