Michel
Bjrs ma fille a commander un coffret de…
Bjrs ma fille a commander un coffret de gloss sur le site fenty beauty le prélèvement a été fait aussitôt pas de soucis ! puis deux jours après plus de site ! c’est honteux de voler les gens 😡
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FentyBeauty (fentybeauty.com) has 316 customer reviews on Five Star Index, with an average rating of 2.0 out of 5.
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Cosmetics & Makeup · SAN DIEGO, California
Excellent

Cosmetics & Makeup · Torrance, California
Excellent
Cosmetics & Makeup · Calabasas, California
Excellent

Cosmetics & Makeup · San Francisco, California
Excellent
316 approved reviews, newest moderated first
Michel
Bjrs ma fille a commander un coffret de gloss sur le site fenty beauty le prélèvement a été fait aussitôt pas de soucis ! puis deux jours après plus de site ! c’est honteux de voler les gens 😡
Kei H.
People act like they’re afraid to say anything bad about Fenty! You have all these “influencers” promoting these products like they’re the second coming! I’m sorry these products are some mid!!! 87! Mediocre at BEST!! I have tried SEVERAL different products and they are just not on the level!! The only positive thing about this company, FOR ME, was the customer service and their shipping times! Save your coins these items just aren’t worth it!!
Asia
Fenty NEEDS TO GET IT TOGETHER! This is NOT a good look RiRi ! I ordered a fifty dollar e-gift card for a friend for Christmas, received a confirmation email with a confirmation code from Fenty that the ordered was confirmed and to be sent to the friends email. The friend NEVER RECEIVED the gift card and upon calling customer service I was told that they were unable to find that order number or any order associated with my name, despite me having proof and ordering directly from their site. I even wrote them on Instagram, I am super disappointed!
Brían Ó M.
Card skimming. Fraud transactions.
Kat
Friend bought me a $50 e-gift card on the site as a Christmas gift and it never got sent to my account so she called multiple times and I still don't have it despite them "fixing" the issue so I couldn't buy myself anything before Christmas arrived. They won't say ANYTHING on social media when you send them a message and they never respond back through email. Trash company, I'm never buying anything from them unless it's from another carrier. I've sent so many emails over the course of a month and NOTHING. I'm really upset and disappointed. I was really excited to get something since I'm a completely new customer but it's not going to happen now. Please don't buy from them or buy at your own risk. It looks like a lot of people are spending their money and not getting their orders. My friend's money is completely lost now and they won't give it back.
Louise D.
Fenty just cancelled my order four days after I placed it with no explanation. It was a Christmas present for someone and now I don't have time to reorder them something else.
amy M.
So disappointed. My $300 package is missing, no one will reply on and spcial media or through customer service. Courier company doesn't care either all they see is delivered but it's delivered in a different country! I really am shocked that I can't even get a response, loads of Christmas presents had to be rebought
Σοφία Ι.
Hello everyone, I ordered from Fenty Beauty 2 months ago. Everything was fine, until (half month later) I realized that the address wasn't completely filled and the package remained in another country. I tried more than twice to contact to Customer Service of FB but I had no answer. Then, I decided to call them and they advised me to speak to DHL. I followed their steps, but DHL company sent me to another company to complain and find a solution. After 2 months trying to find a solution, I send for one more time to FB complaining about their system and that they are unprofessional. After pressuring them, they finally sent me the package, which arrived into 2 days. I want to advise all of you, if you face similar situation, to pressure them and despite of sending them emails CALL THEM! * The products are super btw *