So I ordered my stuff on May 2 and it’s May 27!! My stuff is not here yet! I told Fenty Skin where my stuff at and they asked me what my order # and I told them I don’t know it cause they didn’t send me a ORDER NUMBER!! … I remember I brought IT!!! I’m so pissed!!! Duck them!
MG
Marie G.
Suite aux promotions de Fenty sur le…
Suite aux promotions de Fenty sur le site Officiel Fenty savage j’ai été induite en erreur et j’ai passé commande sur ce site (commande en fin de soirée). Après l’émail de confirmation de la commande je ne l’ai jamais reçue.
Par ailleurs l’adresse adillethebosse1(@)gmail.com ne répond jamais aux e-mails.
Il ne faut pas hésiter à faire opposition auprès de sa banque ou à demander une rétro facturation.
ZZ
zz Z.
BEST MIRROR EVER!!!!!!! <3
omg! i love this mirror rhianna! shes truly a queen. it's so unique and i LOVE it sooo much!!!! i didn't get the travel size mirror i got the regular one! it's so good, so cute! rhi rhi... you should deffenitly make different colors with these mirrors!!!
FA
fantaleu
A toute les personnes qui n’on jamais…
A toute les personnes qui n’on jamais reçu leur produit vérifiez sur quel site vous avez commander caf actuellement il y’a un enfoire qui se permet d’usurper l’identité de la marque pour arnaquer les gens .
ZL
Zhang L.
Great ❤️
I don't know why everyone is complaining about customer service. I didn't receive my order yet because I just ordered it recently, but as for now, I'm pleased with that company. They are responding fast and are helpful. At first, I made a mistake during checkout, so I called them, and they canceled my order for me. Even though they told me that the waiting time for a refund paid by PayPal is up to 30 days, I received mine in 8 days! So I could order again, this time with the right products.
I also had a problem with being charged for shipping despite my order counting for a free one, but they refunded it for me when I told them, so I'm happy. I will update this review when my order comes :)
Edit: Okay, so I promised to come back here. I completely forget about that! So my order arrived after 17 days. Well, it's not as fast as they tell on the site, but it's not terrible, and after all the unflawed experience I had with them, I think it's completely worth it❤️ Everything came in the right color, not damaged and without anything missing. I'm 100% sure I will order again!
AT
Aleisha T.
Read the reviews before you order from any site
So i wish i watch the reviews before ordering from fenty beauty. I live in the virgin islands so i expected the shipping to be maybe 2 to 3 weeks. but the shipping on fenty beauty website said 8-10 days. i watched some of the reviews and people have said they ordered from fenty and got their order within 1- 3 months which frightened me so i called fenty beauty and the customer service was good for me. She had a positive attitude was very polite, but she did not answer any of my questions. She had no clue as to where my order was. She said maybe it may have a problem with my order but she stated that she did not know. Dont call fenty beauty about your package because the workers have no clue about where it is. And the carrier DHL they dont answer the phone and will leave you on hold for hours so the best thing you can do after waiting a month or two is to get a refund. I dont know where my package is. when i try to track it it just says in route. They dont show you where the package is. i think i am going to have to get a refund if it doesnt come next week cuz i am not waiting 2 months for it to come. If you want to order from fenty order through sephora. I just know when it comes down to a refund im going to get a back and forth cuz people have said it took a month for them to get a refund or they had to apply pressure for the workers to take them seriously. In conclusion i will never order again from fenty beauty just because there is so much bad reviews and next week is going to make a month im waiting on my make up. I will order the brand fenty beauty from sephora but not from the original website. I choose to give them one star because the worker i spoke to was very polite and friendly.
Okay so update. the order is now lost in transit. On the phone with them now. yall dont order from this site. ill let yall know if i get my refund. she said 3 to 5 days. i knew this would happen. dissapointed.
CG
Charlotte G.
Bonjour,
Bonjour,
Commandé passé début avril, prélèvement effectué direct mais fin avril la commande n'a jamais était envoyé. Je contacte de divers manière leur service client et donc ils m'expliquent qu'ils ne retrouvent pas de commande à mon nom, et que j'ai du me tromper de site 😂 🙃 Pourtant.... j'ai bien passé commande sur le site Fenty Beauty.Com et les produits commandé sont bien de cette marque là... Haha comment être pris pour une bille quoi !
Bye bye mon argent ! Et surtout bye bye fenty beauty
Des soucis ça arrive c'est normal, mais bon sous entendre à ces clientes qu'elles sont stupides c'est moyen tout ça.
TE
Terri
Wrong color....I ordered a shade that…
Wrong color....I ordered a shade that matched me wrong to dark brought another to light. That's $120.00 so far and I dare not send it back because I probably wont get my money back. So I wont try the foundation route again. However I ordered lip stick and gloss and I like it..So my experience is done with Fenty. I could buy another foundation just because a celebrity is owner means nothing. Spend your money elsewhere