Fender Musical Instruments CorporationReviews of fender.com

Great price. Better setup and more playable out of the box than I expected. Only minor adjustments to string height.

Every interaction I've had with Fender,wheather it is online purchases or Their Products purchased in store,I have never had a a problem. I've purchased maybe 15 Fender guitars, Stratocasters, Telecasters,Jazzmaster,Mustangs and Amps. With that many purchases and no problems, I am a Only Fender's Fan . Merchandise too. Dog collars,leash,shirts,tin signs, I just purchased a Illuminated licensed sign @ Hobby Lobby.

The Mod Shop process is excellent and very neat for someone like me that wants to "tweak" a production model exactly what you want. Overall I am happy with the process and the assembly / delivery was very fast. The guitar arrived well before the estimated delivery date and the email communications / tracking were great. My only issue is the guitar arrived in the wrong color... Now Fender has been great. They acknowledged the mistake and promise to make it right BUT I have to wait until after the new year as the factory is shut down for the holidays. It was a genuine mistake and I am glad eventually I will get the guitar I ordered but I will have to wait another month just to send it back and wait however long it takes to replace / rebuild the guitar with the correct color body. Its not the worse case scenario but I am disappointed to have to go through all this for a special order guitar.

Ordered an amp cover from Fender, it didn't fit my amp so I had to exchange it, Fender was very prompt on helping me get the one that fit and even next day shipped it, prompt shipping, friendly and knowledgable service help, didn't have to wait days for return emails, thanx Fender YOU ROCK !!

We bought two Fender Guitars, and they delivered as hoped. We bought a California Standard Redondo and a CC-60S ALL Mahogony Concert guitars. Both are excellent and met all of our expectations. Excellent purchase. These were bought on-line, and the process was excellent.

My Fender Squier Paranormal Troublemaker Telecaster arrived quickly. The guitar was packed in its box very securely and well protected. The guitar is beautiful, and plays and sounds excellent. I like the fret inlays, and the neck is very comfortable. I don’t see anything that I would want to adjust for now, it appears to be put together very well. Lots of great sounds with the humbucker/single coil pull pots. The overall size and weight is good for me too. The ice blue metallic with matching headstock looks awesome, looks even better in person than in the ads. Super satisfied with this purchase, thank you.

Using Fender.com to buy my Squire Telecaster was a seamless experience. Found a great guitar at a great price. Exactly the body color and neck I was looking for. It shipped quickly, arrived in excellent packaging and was perfect out of the box. I would not hesitate for a moment to buy direct from Fender again.

The Fender website is easy to navigate and, after the purchase, the shipping updates are timely and accurate. The products speak for themselves...and I personally have not been disappointed with anything.