Fender Musical Instruments CorporationReviews of fender.com

Placed my order on November 22. Received email that order had been placed and my credit card was very quickly charged. I have received no other communication since then. No updates on progress or expected shipping. Zero communication.

The site was easy to use for picking options. Guitar arrived just like I ordered it. Awesome experience!

I ordered a accoustic guitar from Fender for the very first time. I realized that the delivery address was incorrect and I was in a state of panic. I Called Fender and got Kane on the phone. Kane was thorough, professional and a person of character who keeps his word. He assured me he would check when FEDEX ships the package, contact them, and change to the correct delivery address. Kane, did just that, and now I am relieved that the guitar will be delivered to the correct address. I am now confident, that I chose the correct guitar manufacturer, for my first purchase. Kane is the reason for my confidece in Fender for future purchases and for servies. Thank you Kane.

Great Black Friday price, quick shipping.

I have been a great fan of Fender guitars for decades. The transaction was easy, shipping perfect as always and the guitar is cool!!!

People extend your made a very solid transaction with me which I must report. I purchased a Stratocaster and upon arrival be rear strap button was damaged and so is the body of the guitar. I made a phone call and the guitar was picked up within a day all taken care of by fender. And then, about 3 days later my replacement arrived. It's perfect! This is the best guitar I've ever had I love the neck. But more importantly the people with thunder went out of the way to make this happen for me quickly and without pain. I highly recommend them as reputable reliable people to do business with not just over the last decades, but right as of today. You can get a great purchase from a wonderful group of people that truly care about the product you're receiving. Good luck and thank you so much again thunder I'll be back!

Great experience ordering through Fender. Shipping is always fast and in the rare event there is an issue, customer service is great.

My experience with Fender was the best. When looking to return something, Fender made the expereince very as easy as 1-2-3. Whenever I make a Fender purchase, I know their quality and customer service is nothing short of amazingness.