Robert B.
The ring size and stone was smaller…
The ring size and stone was smaller than expected and not actually posted in the pictures
Response from FelicegalsSep 11, 2025
Thank you for letting us know about your experience—we’re genuinely sorry that the ring size and stone didn’t match what you expected from the photos. We totally get why you’d feel disappointed, and we take your feedback seriously. You chose this ring for a special reason, and we want to make sure it’s perfect for you. To better understand the situation and discuss how we can make things right for you, we will be reaching out to you directly via email.


