FelicegalsReviews of felicegals.com

Ring is nice. Communication was poor. I think they only have one person answering emails and that person only works a couple days per week and only an hour each of those days. It was routine to go a week without anyone responding. The lack of communication and failure to let me chose the stone led to issues. I gave them another chance and they made it right with the stone. Overall it is a beautiful ring and they will work with you on customization. My fiance is thrilled. Just be prepared for a long process if you want to customize and pick a specific stone. 10/10 for ring style and uniqueness. 8/10 for customer service. They were nice and always seemed to be willing to work with me. 1/10 for response time and coordination which led to frustration and confusion. Would I do it all again? Yes, but give yourself plenty of runway to work out any details. Time will tell on quality but it seems fine.

The ring was absolutely gorgeous! Their work is phenomenal. Took off some stars though because their customer service is lacking. Getting in contact with them was like pulling teeth. It wasn’t until, after sending them several emails, calling a few times with no response and messaging their ig account, I told them I would dispute the charge that they finally responded.

The moss agate stone i received was not the quality I was hoping for. Very murky moss notes and not at all the advertised clarity. When I reached out to customer service through email about the status of my order, I never received a response. Overall I am just happy my ring came but could have been a lot better of an experience.

Production was fast and it seems to be very well constructed. Came to me faster than expected. My main disappointment is that the actual product looks nothing like the one depicted on the website. The site make the gems look enourmous and striking, when the actual ring showed up they were laughably tiny.

Absolutely loved the engagement ring but the wedding band was tiny for $700. Shipping and customer service was awesome. Overall great experience.

The ring is beautiful and I loved the communication but however the stone is a lot smaller than I expected and I ordered a slightly bigger stone the 7x11. I also asked for an engravement on the ring but it was placed in the wrong spot and looks like scratches instead of what I wanted. Overall the ring is cute but did not meet my expectations.

Let me start by saying that Felicegals offers cash rebates up to $20 for positive reviews, And they include that on a little note in the package. I am not going to accept that offer because I want to leave a genuine review for other shoppers. My $3400 salt & pepper Diamond ring came today. I paid $900 more because I wanted real accent diamonds. I verified with my local dealer that it is real 14 karat gold and all of my diamonds are real. Great news. The band is a little bit thinner than I would’ve expected, and the accent stones are very small, but I do like it a lot. That said, they advertise that they are located in Tuscaloosa, Alabama. However, my ring came shipped from Maryland. Odd…The return address only had a single first name (Cindy) not a company name… “Cindy” with a return address of 1136 Regal Oak Dr., Rockville, MD 20852 which is a residence. The package shows another verbiage that said Pitney Bowes. Pitney Bowes is an at home shipping label printing service. I am fairly confident that the ring came from out of country. They ship it to somebody in the states who repackages it and ship it back out to appear that it’s originating from inside the US. I emailed them to ask where the ring came from and originated from with no reply. I wish I could post all my pictures here.