FEATUREReviews of feature.com

Terrible service. Half my order was cancelled, yet was still charged shipping for the ENTRIE order. I had to reach out for them to adjust it, and they only refunded 30% of the shipping I paid for ($20, paid over $70!). Not an honest company by any means (at least their ecommerce side of business). Also when I got my items they were visibly beat up with the boxes having tears and dents in them. Not a "boutique" by any means, AVOID!

Had a shipping issue, the problem was solved, I highly recommend shopping here.

Terrible service. I ordered a product and I received it after about 1 month. The size of the item is unfortunately wrong and the return is not allowed first because outside the terms (16 days for return) and then because it is considered a final sale but I paid the full price. They do not allow any kind of change. Their reputation worth $130. Poor company and also expensive. Do not make my same mistake.

Do not order from this company. I ordered some items on September 2nd and I had to contact the company through emails twice to no avail. I threatened to contact my credit card company for fraud and magically order is being refunded. A simple reply email would have been nice but I’m happy to get my money back at least. Never again.

Terrible experience with simple order. I never heard of the company but apparently they spent money on ad space as google quickly populated this site as best match. Similar to others experiences, -immediately charged for my purchase -no tracking number after 8 days - 1 email from “customer service” saying nothing helpful I will NEVER BUY FROM THERE AGAIN. Shame on you GOOGLE

Received my order, however, these were gift for my grandson’s birthday so he didn’t get them until last week. Didn’t realize the lace ups don’t go all the way up and for a 6 year old this is tough for them to keep on. Didn’t even think to check the return policy but it’s only something like 15 days! Most have a 30 day! Have emailed to ask for an exception as that is how most companies that give good customer service would do, or even an exchange, no email response whatsoever! I’ll wait a few days and then I’ll add my google reviews and advise never to buy for this company again!

I ordered a shirt from them on 2nd September, selected 2 day shipping. 5 days later and they haven't even packed and shipped it !!!!! Wasted my money on shipping. Will never order from there again.

Don’t ever order from this company, their customer service is terrible. They gave me 3 different tracking numbers, I paid for 5-7 days of shipping and it’s been almost 3 weeks already, this is ridiculous honestly, I’ve never had to deal with this ever.