Kimberly D.
The company was caring
The company was prompt, helpful, and reasonable. It is nice to deal with a company that cares about customer service.

We are fortunate to be dedicated to professional and responsible company management. Our travel specialists are guided and motivated by our guiding values, helping us to serve a diverse range of customers. In addition, we carved out a niche in the travel business, earning us a high profile among our suppliers and customers. We assume that travelling is an adventure in and of itself. It's expected to be fast and painless.
FBC Travels (fbctravels.com) has 594 customer reviews on Five Star Index, with an average rating of 3.2 out of 5.
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Activities & Tours · Indiana, Indiana
Excellent

Activities & Tours · Jeffersonville, Indiana
Excellent
Activities & Tours · Fort Wayne, Indiana
Great

Activities & Tours · Fort Wayne, Indiana
New
594 approved reviews, newest moderated first
Kimberly D.
The company was prompt, helpful, and reasonable. It is nice to deal with a company that cares about customer service.
LTC T.
GREAT EXPERIENCE , I WILL DEFINITELY REFER to this COMPANY FOR FURTHER TRAVEL BOOKINGS . THANKS KEVIN
Cathie S.
This company was very helpful and efficient. When I first made my reservation I asked them to put the ticket on hold for me for two days and then there was a problem getting the ticket for that flight. However, a few days ago they called me to confirm that they did have my ticket. I found them to be honest and hardworking in order to get me the flight I wanted.
Lyla Z.
The customer service was wonderful. I spoke with Emily and she always insured that my needs were taken care of. The staff took the time to address my concerns and took care of any issues promptly so that I didn't have to contact the airline directly. They also offered the best rates on airline tickets.
Response from FBC TravelsMar 14, 2023
Thank you for your amazing reviews, We would love to serve you next time as well.
Carlos U.
I purchased a round trip ticket from this FBC Travels to Vancouver Canada for $433.00 via Delta Airlines. I received a confirmation and a couple of hours later I received an email saying it should be $760.00 because there was an error picking the seats. Complete BS. I called them and they said that the error was because the ticket price was no longer available so they gave me a $60.00 discount. I said ok and they said you should receive a confirmation and the CC receipt in a few minutes. The next morning I contacted Delta Airlines and they had no receipt of confirmation nor any flights under my name. When I called them they told me that the confirmation takes 3 days to process. What a joke. I will definitely report them to the BBB so they can close this fake company. Don't buy from this company
Response from FBC TravelsMar 14, 2023
Sorry for the inconvenience, We will try to serve you better next time.
Shirl Williams S.
Discovered this third party company by chance. I was tracking flight prices for Barbados later this Summer. Google Flights, Hopper, and a couple of other companies. I called FBC Travels spoke w/ a gentleman that quoted me a price of $585 rt. Emailed me the docs to verify and sign. Called me back and said frw seats set aside for the flight and price went up to $625.45. I said okay. The price was $989 thru AA. $1012 if booked thru Hopper. FBC Travels was still much cheaper than other companies or American Airlines. Pleased with the service I received. Will use FBC Travels again.
Response from FBC TravelsMar 14, 2023
Thank you for your amazing reviews, We would love to serve you next time as well.
Mlehman
I WOULD GIVE THEM A 0 IF I COULD!!! Should have read the reviews before booking with them! They had the cheapest fare on their website and booked it and instead of getting a confirmation number right away like you typically do, it was in "pending" status?! I called them to update my information that I accidently input the wrong birth month. An Indian man spoke with me and stated that the booking needed to be approved? I received a call from the very same guy not even 30 minutes after that and of course, the discount rate was not available anymore and he wanted to talk about other options. I asked for a refund and he continued to try to find me alternate fares but for a more expensive rate. I told him nope, I want a refund now and to cancel. He said ok sure, you should get an email soon for the cancellation, bye and hung up. Definitely felt like a scam, the guy was polite but did not seem very professional. And the fact that I spoke to the very same guy 3 times and I'm pretty sure he had stated a different name each time! DO NOT USE THIS SITE! IT'S A SCAM!!!
Response from FBC TravelsMar 14, 2023
Sorry for the inconvenience, We will try to serve you better next time.
Twanda B.
I purchased a round trip ticket to Aruba for $669.25. I received a confirmation and a couple of hours later I received an email saying it should be $919. That's false advertising. I gave my credit card # and got a confirmation how can they just raise the price $250. They quote one price than true to charge you another.
Response from FBC TravelsMar 14, 2023
Sorry for the inconvenience, We will try to serve you better next time.