We are fortunate to be dedicated to professional and responsible company management. Our travel specialists are guided and motivated by our guiding values, helping us to serve a diverse range of customers. In addition, we carved out a niche in the travel business, earning us a high profile among our suppliers and customers. We assume that travelling is an adventure in and of itself. It's expected to be fast and painless.
FBC Travels (fbctravels.com) has 594 customer reviews on Five Star Index, with an average rating of 3.2 out of 5.
Also known as
fbctravels.com
Website
fbctravels.com
Category
Activities & Tours
Location
Zionsville, Indiana
Listed on Five Star Index
2026
About these reviews
Replies
The company replied to 14% of reviews.
Latest
Most recent review: October 2026.
Edits
Reviews are shown as their authors wrote them. The company can reply, but cannot edit them.
Score
This company cannot pay to remove reviews or change its score.
We booked flights with FBC travels, Jady was very professional and polite and did great work in finding us the flights as per our budget. I did checked the review of other people about their experience and I was very doubtful but I would say for me this FBC is very good and will continue booking my flights.
Response from FBC TravelsMar 14, 2023
Thank you for your amazing reviews, We would love to serve you next time as well.
DO
Daisy O.
Do not trust FBC
Looking to buy plane tickets to San Juan for this summer and saw ticket prices for $490 through FBC, so I booked the tickets. They called me 15 minutes later to say that the tickets were no longer available at that discounted price, but they said my options were either to pay the price through the airline (~$930), or they could give me a discount for ~$700-$750 (don't remember the exact amount). I told them to cancel my tickets because I was only hoping to spend the $490.
I ended up booking the tickets through my credit card for $500 (originally $630, used $130 in credit card points). This company does a bait and switch as others have mentioned in their reviews. Do not trust FBC, look elsewhere.
Response from FBC TravelsMar 14, 2023
Sorry for the inconvenience, We will try to serve you better next time.
KA
Kat
Thirty minutes after booking I received…
Thirty minutes after booking I received a call stating that the airline had sold out of tickets at the price I was given. I was told that all other airlines were charging about $3,000 more than what I had booked. I was given the option to upgrade my seat (for a fee) or book with another airline for about $1,000 more. Based off of reading the reviews, this seems like the way this company works.
Response from FBC TravelsMar 14, 2023
Sorry for the inconvenience, We will try to serve you better next time.
EM
Emily M.
We booked flights through FBC Travels…
We booked flights through FBC Travels after finding them on a travel search engine site. We were very pleased with the service. We had questions during the booking process and Anna S. helped clarify everything and was able to find us a great deal on our tickets. We would use this sight again.
Response from FBC TravelsMar 14, 2023
Thank you for your amazing reviews, We would love to serve you next time as well.
AR
Araceli
Are FBC Travel scammers?
Are FBC Travel scammers? This was the first time I used FBC Travel, and the prices looked very good. I booked a flight, and a representative called me a few minutes later, saying that the airline had changed the ticket price, so I should pay $120 dollars extra to keep my reservation. I said I would not pay the extra, and they canceled my reservation. I returned to the website, and the original prices still appeared there. I contacted the customer service digital chat, and they told me that their website is updated after 24 hours once the prices change. So, It looks like they offer a low price, and right after the flight is booked, they call you to announce the price rising. Is this legal? I will never book a flight with FBC !
¿Son estafadores FBC Travel? Esta fue la primera vez que usé FBC Travel y los precios parecían muy buenos. Reservé un vuelo y un representante me llamó unos minutos después y me dijo que la aerolínea había cambiado el precio del boleto, por lo que debía pagar $ 120 dólares adicionales para mantener mi reserva. Dije que no pagaría el extra y cancelaron mi reserva. Regresé al sitio web y los precios originales aún aparecían allí. Me comuniqué con el chat digital de atención al cliente y me dijeron que su sitio web se actualiza después de 24 horas una vez que cambian los precios. Entonces, parece que ofrecen un precio bajo, y justo después de que se reserva el vuelo, lo llaman para anunciar el aumento del precio. ¿Es esto legal? ¡Nunca volveré a reservar un vuelo con FBC Travel!
Response from FBC TravelsMar 14, 2023
Sorry for the inconvenience, We will try to serve you better next time.
MW
Mark W.
Anna Smith- i was given great customer…
Anna Smith- i was given great customer service and was taken care of right away.
Response from FBC TravelsMar 14, 2023
Thank you for your amazing reviews, We would love to serve you next time as well.
GY
George Y.
Pretty quick and easy to buy the…
Pretty quick and easy to buy the tickets. Customer service was easy to get ahold of and they helped with concerns and questions.
Response from FBC TravelsMar 14, 2023
Thank you for your amazing reviews, We would love to serve you next time as well.
AL
alex
Did a nice job in helping me find…
Did a nice job in helping me find tickets that are normally hard to find... very helpful.... Jason White did a nice job.
Response from FBC TravelsMar 14, 2023
Thank you for your amazing reviews, We would love to serve you next time as well.