FBC TravelsReviews of fbctravels.com

Hard to get boarding pass sorted out!

Daniel Wilson was awesome in assisting us with our flight requests. He was very concerned and positive that Frontier could handle our requests. I wish we could deal with more people like him. Now the bad news they changed our flight to an earlier flight and we are not sitting together. Very disappointed they did this without any options for us. We set this up 4 months in advance. Very poor

I''m surprised my booked online ticket is not final and I must call them. Then I found out my ticket doesn't allow me to carry a luggage! and have to get a new ticket! Now, my credit card has two ticket charges. The agent is very patient, though, and told me the first one would be canceled. The whole call process to get a new ticket took an hour! Now, I'm hopefully waiting for the refund of the first ticket. But I found something not right, the first one I'm booked with is Air Canada, but on my credit card it says ESTRINE TRAVEL LLC., And the agent old me I had to agree to pay this one first then get canceled. I hope I'll get my refund, or I'm paying for two tickets for one trip.

Michela Brown worked very hard to make sure that i was taken care of after I found out that we couldn’t take any luggage with us. i don’t know if this is something new. i have never heard of not being able to pay for checked bags before. Michela found us another option but it cost us quite a bit more money. i will make sure i double check the small print next time or i may have to choose a different airline

I don't like the fact that they have promotional fares on their site that are unbelievably cheap. Come to find out that these fares do not include any luggage at all just your personal bag. I am traveling to Australia for a month and they expect you to travel with no luggage!!!!! They can't even tell you how much the baggage will cost, the agent told me that you can't take with you!!! She then proceeded to try to sell me another fare that is comparable to every other site. Jut be careful when booking with them

I had a bad foot (a cat bit me) but it's better now if I could still go on my trip?

Don’t go with the price what they display when you search for cheap flights. They will call you and ask for more money later and if you say you don’t want it they will say.. it’s not refundable. That was not ok to me. Everything else was good..they sent boarding passes which was nice. i am flying tomorrow and will update the review if I get any more good or bad experience.

Very polite staff. Tickets advertised were unavailable and the increased cost for the next was about double. Lots of phone calls necessary. Not very transparent pricing: I had an adjusted quote and signed two contracts, the two separate charges on each quote lead me to believe they were able to negotiate a lower price with the airline and kept the same total price quoted to me to increase their commission by about $200. Since the total was double the price of the ticket that lead me there in the first place, this feels kinda gross. Since the departure time had me by the balls (poor timing on buying on my part for sure), I didn’t fight it, so I can’t speak to negotiating with them for fairer pricing. Overall, in the future I’ll choose to do this myself and have the transaction be over asap without paying more middleman fees and taking 4-5 phone calls for a 100% digital event. The cost was about what I’d be paying for direct-from-airline anyway.