Tedros B.
I had an extremely disappointing…
I had an extremely disappointing experience with this company—by far the worst travel agency I have ever dealt with. I booked a flight through their website and called customer service to confirm the details. The representative I spoke to informed me that my ticket did not include any luggage—not even a carry-on. I was told I could only bring a wallet, and if I wanted to bring any luggage, I would need to pay an additional $900. When I expressed my desire to cancel the flight, the representative refused to issue a refund, even though I was still within the 24-hour cancellation window. The information I was given was misleading, inconsistent, and made no sense. The representative was also extremely disrespectful throughout the conversation. This experience felt like a scam. They take your money and refuse to refund it under any circumstances. I strongly advise others to stay away from this site—proceed with caution.



