We are fortunate to be dedicated to professional and responsible company management. Our travel specialists are guided and motivated by our guiding values, helping us to serve a diverse range of customers. In addition, we carved out a niche in the travel business, earning us a high profile among our suppliers and customers. We assume that travelling is an adventure in and of itself. It's expected to be fast and painless.
FBC Travels (fbctravels.com) has 594 customer reviews on Five Star Index, with an average rating of 3.2 out of 5.
Also known as
fbctravels.com
Website
fbctravels.com
Category
Activities & Tours
Location
Zionsville, Indiana
Listed on Five Star Index
2026
About these reviews
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The company replied to 14% of reviews.
Latest
Most recent review: October 2026.
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Reviews are shown as their authors wrote them. The company can reply, but cannot edit them.
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I Purchased a round trip ticket for Cheaper than expected. When they called me they stated that my son would have to wait at the airport on standby unless i paid an extra two=hundred and something dollars extra. Note: this is non refundable. Do not I mean do not use this company. Honestly, I would not use any third party vendor. It is never cheaper.
KJ
Kim J.
Michela Brown worked very hard to make…
Michela Brown worked very hard to make sure that i was taken care of after I found out that we couldn’t take any luggage with us. i don’t know if this is something new. i have never heard of not being able to pay for checked bags before. Michela found us another option but it cost us quite a bit more money. i will make sure i double check the small print next time or i may have to choose a different airline
LA
Lena A.
I was looking for airline tickets
I was looking for airline tickets
I found great priced tickets $1970 for 2 tickets, I was like what a great deal ,I booked the tickets, next day o got a call that there is an issue with the tickets,
Called back all night no answer
Next morning I called they picked up mind u it says 24/7 they have customer service, I asked what’s the issue with the booking they said u only have i personal item to take with u on the fight , if u need to take more bags u have to pay more, when I asked how much I have to pay to take 2 carryons 4 checked luggages , I told them I want to cancel, they said no refund, and if I need to keep the tickets , they said $1500 each passenger,
I was with them on the phone for 3 hours
Trying to figure that out ,
They said u can book different flights for different rates , I did not want that , I want to keep my previous bookings , ended up paying $5000 in airline tickets,
They are contracted with the airline that I booked with so they work to gather,
Please don’t book with them
They are scammers,
AK
Adrita K.
I spoke with an agent Reen Wilson
I spoke with an agent Reen Wilson, She was very patient and helped me to book my tickets quickly.
BS
Brian S.
Keith corrected an issue with ultimate…
Keith corrected an issue with ultimate professionalism! Great guy who needs a raise!
RW
River W.
I went to buy tickets for flight from…
I went to buy tickets for flight from Pit to EWK, and thought everything was done. Then I received a call the following day from FBC travel. They told me that my ticket with United Airlines does not include any baggage or carry-on and that we would not be allowed to purchase any at the airport. I found this extremely suspicious. She then said, 'Oh, let me talk with the airlines and see if we can upgrade you so you can bring a carry-on with you'. So I waited for 10 minutes, then she came back on saying 'We can add you to another flight the following day, but it will cost you an extra 150.00. I said let me just have my money back, she said "based on the discounted ticket you purchased, there is no refund, so if I want to bring a carry-on or bags, then I will need to upgrade my tickets from the original airline, that being United airlines. So I said "fine, upgrade us.". She said "great, you will get all the amenities, including carry-on bags, and now you will fly with Spirit Airlines. Spirit, charges for every bag/carry-on. So the flight in total will cost me $459.00 to fly on Spirit Airlines. This place is a huge scam, and full of outsourced foreign workers who can barely speak English. This place is run by scam artists.
AL
Adassa Louis D.
Michela brown helped me book my flight
Michela brown helped me book the perfect flight that works out for me. She did everything that she could to make it possible for me to have the best option! Shout out to Michela!!!!
JH
JESSIE H.
This was the worst experience.
This was the worst experience I have ever had booking a flight. Your staff is rude, your prices are fake and a scam to get people to think they are paying a good price for a ticket just to call them a day later to let them know the ticket price they purchased is not available anymore unless they travel with no luggage… i ended up paying an additional $300 dollars just to go see my family. Why have the tickets with cheap prices up on your site just to make people HAVE to pay more later?? It’s absurd and absolutely outrageous. I WILL NEVER BE USING FBC AGAIN. And would never recommend you to anyone. AVOID THIS COMPANY AT ALL COSTS!!