Fastport PassportReviews of fastportpassport.com

My wife and I needed to renew passports which were going to expire in March 2022. We started the process on Feb 26. My wife received her new passport on March 11. My photo was rejected because there was a fold in it so I had to get a new photo but still received my passport on March 19. There was a link to use to follow the status of my renewal.

The service was exceptional! Just days before Christmas, we decided to travel early February when I realized my passport expired just days earlier. With the holidays and Covid issues, I was skeptical, but completed the application for 6 week service, knowing I could alter our travel plans. My new passport arrived in about 3 weeks. Be sure to follow the directions explicitly. From habit, I wrote the year "2021" on my check. Since my check already had a very tiny "20" on the date-line, I just needed to write "21". What I did was unacceptable, but resolved immediately with my paying for the service over the phone by credit card (additional fee). It was handled very professionally, and they kept me advised every step along the way. I would strongly recommend this service.

The speediness with which I received my passport was in keeping with what I paid for. My criticism is that communication between govworks and the client needs to be tightened up during the process of them reviewing documents before sending them to the department of state. If anything needs to be corrected or resent because it doesn't meet the standard, such as your passport pic, they will not call you, text you or make any other attempt to reach out and let you know other than through email. This happened in my situation and the email went to my spam folder...not good. So for about 2 weeks I was trotting along thinking all was good until I realized my husband was getting process notifications I hadn't gotten and his stuff was submitted two weeks after mine. I had to call them and find out what was going on.. For the amount of money you're going to pay for this service I don't think a text or a call is too much to ask if something is happening that needs the customer's attention and you notice their paperwork has been sitting idly on some uncaring person's desk for two weeks. That is a major flaw in their inner workings. If you get that together I think you'll have even happier customers.

We have used Fastport Passport several times now with great success. The process is easy to use. No matter what speed and dollar amount you use it is well worth it. I have referred many people and they have been grateful. They get everything to you in the time you request. I am typically doing things at the last minute and have been amazed that they can get me my renewed passport in weeks.

Fastport was prompt, communication was great, got my passport earlier than the expected date, ease of use was great!

Absolutely perfect. I especially appreciated the detailed instructions and frequent updates to understand how the process was progressing!

Everything was easy and explained. I was kept up to date with the entire process. Passport arrived perfectly as promised.

rapid turnaround of less than 3 weeks from application date to receipt of passport