Fastport PassportReviews of fastportpassport.com

Madeleine was absolutely incredible. She was thorough, polite, and made my experience so easy. I would recommend Fastport Passport to anyone! It made getting my passport for my honeymoon at the last minute so stress free!

A great service, and specifically Madeleine was a superstar at getting my passport renewed ASAP, helping to reassure me at every step of the way. I discovered my passport expired the day before a 2-week trip to Mexico. I was skeptical that anything could be done to help, but when I called up, Madeleine answered the phone and told me that it was possible to get renewed in a couple of days, and exactly what steps to take: a photo and a modicum of clear and simple paperwork paired with overnight shipping. I still had to re-book my ticket, but losing a few days is much better than losing a whole 2-week vacation. Once my materials were received, she saved me again. My professionally taken passport photo was too blurry, but with an iPhone snap against a white background, I was able to send it electronically and Madeleine's team was able to print the photo on their end to make things work. Every time I felt nervous, I was reassured by quick replies, clear communication, sympathetic words (not to be underestimated in a stressful situation), and confident tones. I was nervous about the process at multiple points simply because I was vested in the outcome and I had spent money on yet another plane ticket and I knew passports normally take weeks to renew. In the end, I got my new passport, and had a great vacation.

Worth the money!! I was skeptical at first that my passport could even come at 8 AM but even better it came at 7:30 AM early!! My documents made it there Monday and I got my passport Wednesday morning (one business day service). Madeleine was superb and an absolute gem in helping and reassuring me every step of the way. I am now about to get on my flight and got my passport hours before. Awesome.

I couldn’t be happier with the service that I received. Madeleine genuinely cared about the situation that I was in. I felt like I was talking to my own daughter. What a breath of fresh air to talk to someone who is so caring. I would recommend Fassport Passport to anyone!!

Excellent Service

My Charge realized that they needed to renew their passport prior to a business trip they were taking in ~3 weeks time. Fastport Passport provided me with incredibly dedicated service and were able to process our request within the week. I'd use them again in a heartbeat if I'm caught in the same situation, and Maddy in particular took care of me with some of the best customer service I've experienced to this date.

This is an amazing service. Specifically, Madeleine is always extremely accommodating, always has a smile you can hear through the phone and quick to support my company at any time and any day. I deal in Deployed contracts and it is imperitive to have quick and accurate services at times. Thank you to all of you, especially Madeleine, at Fastport Passport.

Two weeks prior to a trip to Canada I realized my passport was going to expire the day before we left. Obviously, this was super stressful, but luckily there was Fastport Passport. They do need a few items mailed to them (the most time consuming part was getting the pictures printed) but they have easy and clear instructions for what they need. Once I put everything in the mail, they turned it all around in just a few business days. I was able to get my passport with multiple days to spare before my trip - huge weight off my shoulders!