Fastport PassportReviews of fastportpassport.com

I needed a passport very quickly to get to Cancun and meet the woman of my dreams. It took only 3 days and Fastport was able to get me the passport in time and I owe them for getting me there. I am going to marry this woman now... If it weren't for fastport, who knows what would of happened because I would have missed the trip.

Absolute best service of this kind that I have ever used. The process is clear and very easy to follow. Update EM remove any uncertain as to status. If you need a passport and want to make sure it is a flawless experience - use their service. Little on the pricey side but worth every dollar.

I was the person who realized 4 days before going to Mexico that my passport was lost! Fastport Passport's process was easy, good support, was exactly as outlines and I am going to Mexico after thinking I would be staying in the states all week, thanks Fastport Passport!

Recently my company informed me that I had been selected to attend a meeting at sea in Mexico. Unfortunately, I had misplaced my expired passport book and needed to get a new one very quickly. My original thought was to go to a government passport office, but the appointment times during Thanksgiving week did not work for me. After searching the Internet and reading reviews, I decided to go with Fastport Passport and am so glad I did. Alice W. was the account manager assigned to my order and provided the highest level of customer service. She was available to answer my questions by phone and extremely communicative via e-mail. I knew the status of my passport from start to finish and received my new passport in time for my trip. I highly recommend this company and Alice W. for anyone looking to be treated like a VIP during such a stressful process.

Update: they gave me a one time courtesy refund. They said they do not typically refund for any reason even if the services were not provided per their terms. Happy with the customer service of the person whom reached out after I posted my review, happy to be refunded but still would not recommend. I am extremely shocked at how poor this company is run. I spent hours filling out everything and doing everything. I had a letter for the passport office explaining how i needed to fill out my paperwork. I told them this, they told me to lie on my form that i never had a passport before. I said no, i will not lie on it, they will reject my application. They then said they were not able to help me if I would not lie on it as they don't have a way to work around their system to fill it out the way needed. I explained i have it fill out by hand with me if I can fax to them or something. They continued to say in more words NO. So, I said fine may you cancel my order and give me a refund. The lady said sure please fill out this refund request form.... Never easy... So i fill out the form, 8 days later still have not received my refund of 233.80$. I have contacted them several times in these past 8 days and they just keep telling me its still under-review. How is this under review you didn't help me, I didn't use your service I should be refunded. I am starting to believe they are a scam. I have contact my bank to get involved as well.

This was a great experience. Good communication and super fast service. I would highly recommend this company.

I cannot believe how fast and easy this was. We have a trip right around the corner so naturally, time was of the essence. We we amazed at how quickly we got our passport back.

The service was absolutely perfect. Got my wife's passport in 5 business days from initial application. Easy to apply, easy to get in touch with a real person, either by phone or by chat. Could not recommend it more highly.