FarmryReviews of farmry.com

Generated a shipped label and didn't shop for over a week. Needed belts yesterday. Shipping label said shipped, but it wasn't. Replacement Blades that were part of my original order were shipped with the wrong product. Responses to inquiries are slow. Appreciate the products but your responses are hurting your image.

Customer service and sales/delivery from NC site was great, however machine quality so far is not great. I'm working with Farmry to correct this and will revise rating if resolved to my satisfaction. Potential for 5-star if it's made right, solid machine, maybe I just got a faulty hydraulic valve unit. Time will tell... Wood chipper WCPH6 didn't run properly straight from the box! Assembly was easy, instructions were fairly straightforward. The PTO-powered cutting wheel worked as expected but the hydraulic feed system was completely seized! The control bar (start/stop safety bar, attached to hydraulic valve) didn't move at all, nor did the speed control valve. The feed roller could not be moved manually. Can't tell if the pump is working but the drive belt is turning the pump wheel so have to assume it's working. Very frustrating! I hope it's just an issue with this valve and no other component of the hydraulic system. Tech service rep was very helpful on the phone with initial troubleshooting, but we could not solve this so easily. I'm told a replacement valve will be sent, but not clear how it will be installed (DIY or pro coming on-site?). One of the moving blades was not aligned and hitting the stationary blade, but that was minor and easily adjusted. I'm hopeful this will work out, but for now, it's a complete disappointment and can't give better than 1-star until this is resolved.

looks to be well built. Worked good on a small area. Time will tell how it stands up to brush clearing. One thing, the assembly diagrams to be clearer

Broken part, replaced with no hassle!!

Great experience!

Your product was missing parts. One strut was not made correctly. You don't provide touchup paint for shipping scrapes, of which I have many. I was told a set of blades was coming after the mower, but nothing here yet. It's been weeks. I was able to correct the incorrect, and look forward to harvesting hay with it next year.

On time, equipment as advertised.

I like the product very much, communication during shipping was spotty, but it arrived without incident