FarmryReviews of farmry.com

Well I am back again. I bought a flail mower nearly 4 months ago and I still have not used it because this company must be the worst I have ever dealt with. There was an hydraulic hose issue. Twice they sent the wrong hose. I wrote a scathing review. Farmry called and said they would make it right. This an almost 8 days and no hose. Please do not purchase anything from this company you will be very dissatisfied. I am $3500 in the hole with nothing to show for it.

Order was delayed by one month and customer service when had questions concerning installation sucked

Purchased a 48" PTO snowblower for my tractor. The body of the unit had a poorly welded discharge sleeve to the point where it doesn't line up to install the rotating chute at all. It's egg-shaped, with about a half inch difference in diameter between top/bottom and sides. I figured with 12mo warranty and 30 day return window, it should be easily resolved. However, they only accept returns with prior authorization, and so far, they haven't returned voicemails or emails. I hate to think they just try and run out the clock, but we'll see.

Purchased a flail mower assembly directions not great. 2 hours of use bolts came loose for carrier bearings and completely seized the mower and shut the tractor off. Warranty says they won't pay any labor and im still waiting for replacement parts going on at least 2 weeks

I could not get a consistent answer on where the flail mower was in the shipping process from 7/31 thru 8/12 yet my credit card was charged on 7/28. I had multiple phone calls and emails trying to get an answer. I did not get a firm answer until I started dealing with Corry Bailey. She was very helpful in tracking it down and ultimately getting it delivered.

Delivery was later than was stated. Mower is not working properly and so far you are not willing to make it right. Update: (9-15-2026) Mower is still not fixed. Farmry has sent the parts to fix the mower, but as of yet have not approved anyone to do the needed repairs. We have been trying to get the mower fixed for going on nearly 2 months now and we still do not have a working mower. This is bad customer service. The problem with the mower was reported the first day it was used, so this problem should have already been fixed a long time ago.

Customer service and sales/delivery from NC site was great, however machine quality so far is not great. I'm working with Farmry to correct this and will revise rating if resolved to my satisfaction. Potential for 5-star if it's made right, solid machine, maybe I just got a faulty hydraulic valve unit. Time will tell... Wood chipper WCPH6 didn't run properly straight from the box! Assembly was easy, instructions were fairly straightforward. The PTO-powered cutting wheel worked as expected but the hydraulic feed system was completely seized! The control bar (start/stop safety bar, attached to hydraulic valve) didn't move at all, nor did the speed control valve. The feed roller could not be moved manually. Can't tell if the pump is working but the drive belt is turning the pump wheel so have to assume it's working. Very frustrating! I hope it's just an issue with this valve and no other component of the hydraulic system. Tech service rep was very helpful on the phone with initial troubleshooting, but we could not solve this so easily. I'm told a replacement valve will be sent, but not clear how it will be installed (DIY or pro coming on-site?). One of the moving blades was not aligned and hitting the stationary blade, but that was minor and easily adjusted. I'm hopeful this will work out, but for now, it's a complete disappointment and can't give better than 1-star until this is resolved.

ORDER DIDN'T SHIP UNTIL AFTER I COMPLAINED. FARMY IGNORED MY MESSAGES FOR 5 DAYS, THEN I CANCELLED THE ORDER, AND HEN THE SENT ME A FAKE SHIPPING BILL OF LADING. TOO SKETCHY FOR ME.