FarmryReviews of farmry.com

Response from FarmryOct 9, 2026

Hi Lonnie, Thanks for letting us know, and we’re glad to hear the mower itself has been working well. Our after-sales team will follow up with you directly by email to help get this taken care of. Please keep an eye on your inbox for their message. Best,

Response from FarmryOct 9, 2026

Hi Victor, We’re glad to hear the flail mower itself looks great. We also appreciate you bringing your experience with our phone support to our attention. Our team is aware of your feedback and will follow up with you directly to make sure your concerns are addressed. Best,

Response from FarmrySep 20, 2026

Hi Dennis, Thanks for sharing your feedback. We’re sorry the shipping took longer than expected and understand how disappointing that must have been. Your experience has been noted, and we’ll continue working to make the ordering and shipping process more straightforward and keep customers better informed along the way. We appreciate your patience, Dennis, and hope we can give you a smoother experience in the future. Best,

Response from FarmrySep 11, 2026

Hi Clay, Thanks for the feedback. We’re sorry the mower took longer than expected to arrive. We know waiting on a new machine isn’t ideal, and we appreciate your patience. Best,

Response from FarmrySep 3, 2026

Hi Douglas, This is Suzanne—we’ve been in touch before. Thank you very much for your continued trust in Farmry and for your kind words about our products. I’ve reviewed both orders. Your recent belt order has now been delivered, while the issue that still needs to be resolved is the incorrect item sent in place of the replacement blades. I’m truly sorry for the mix-up and for the slow follow-up. I’ve asked our logistics team to provide you with a clear update today, and I’ll personally follow through to make sure this is resolved. — Suzanne Farmry

Response from FarmryAug 22, 2026

Sorry you’ve had to deal with these issues, and we appreciate your patience. We’ll follow up with our service team and have this checked and expedited for you. We’re glad you were able to get the strut issue sorted out, and we hope the mower serves you well when hay season comes around next year!

Response from FarmryJul 3, 2026

Hi Charles, thank you for the thoughtful review and for taking the time to share your suggestions. Feedback like this is incredibly valuable because it comes from real-world use. We've shared your comments with our product team for future improvements, and we'll also have someone from customer support reach out in case there's anything we can do to help with your current setup. We appreciate you choosing Farmry.

Response from FarmryJul 3, 2026

Hi Mike, we appreciate your feedback and are glad to hear the mower feels solid overall. We also understand your point about the lack of setup and operating information. Clear documentation is just as important as the product itself, and we'll be sharing your comments with our team. In the meantime, someone from customer support will reach out to see if we can help answer your questions.