Fan JacketsFanJackets.com is a leading leather jacket brand and continuously expanding its business to different parts of the world. Providing Free shipping to the US, Canada, Australia and UK. More than 25000+ customers worldwide with 99% satisfaction rate.
Fan Jackets (fanjackets.com) has 464 customer reviews on Five Star Index, with an average rating of 4.7 out of 5.
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Clothing & Underwear · Chicago, Illinois
Excellent
Clothing & Underwear · Rockford, Illinois
Excellent
Clothing & Underwear · Champaign, Illinois
Excellent
Clothing & Underwear · Chicago, Illinois
Excellent
464 approved reviews, newest moderated first
wilma K.
my experience was good returning one that was to big getting a new one .
Response from Fan JacketsJan 12, 2022
Hi Wilma, We’re so glad you had a good experience. We are so grateful for your kind words. Thanks for sharing your review with us and the community. Regards, Fanjackets
Gina
Great jacket and excellent customer service.
Response from Fan JacketsJan 12, 2022
Hi Gina, Thank you for sharing a review of your recent experience. Our team here at FanJackets is committed to providing high-quality customer service, and we’re thrilled to hear that we made a good impression on you. We hope you’ll visit us again soon. Good Luck Regards, Fanjackets
Charles P.
Fast shipping. Excellent service. And a great jacket. My wife loves it.
Response from Fan JacketsJan 7, 2022
Hi Charles, Wow, we were blown away by your positive words, we really appreciate the time you took to write such a detailed review! Thanks again for the review and for being such a great customer. Regards, Fanjackets
John C.
I am very pleased with the quality of the lambskin blazer I bought my wife for Christmas. It fits great and she loves it. I greatly appreciate the effort this company made in getting the product to me before Christmas. Thank you.
Response from Fan JacketsJan 6, 2022
Hi John, We’re so glad you had a good experience. We are so grateful for your kind words. Thanks for sharing your review with us and the community. Regards, Fanjackets
Michael
Jacket fits very well and looks great, I get so many compliments on how well jacket is and quality of it. Great product!!!
Response from Fan JacketsJan 6, 2022
Hi Michael, Thank you for your Great Review! It has been our pleasure to know that you are satisfied with the purchase and love your jacket. Have a great day! Regards, Fanjackets
SJ. L.
The Jacket itself is perfect and I would give it 5 stars. Great quality, soft suede, everything was as advertised. Per recommendation, even though I was hesitant I ordered 1 size larger than normal. I normally wear XL but the XXL fits great. Even the sleeves are just right. The first time I wore it, I was complimented by two casual acquaintances. It took longer than expected to get in my hands but i totaly understand due to the current situation it happens sometimes. I don't frequently order on internet and I was concerned when I had not received a shipping date within a few days. Once it did ship, it arrived exceptionally fast.
Response from Fan JacketsJan 6, 2022
Hi SJ, We’re so glad you had a good experience. We are so grateful for your kind words. Thanks for sharing your review with us and the community. Regards, Fanjackets
Jane R.
I have no idea why this company has so many great reviews; I believe many of them are fake. Their shipping is slow, customer service is awful (you have to reach out to them to find out what's going on) and sizing is terrible. Further, I wrote a review about them on Trust Pilot several days ago. Fan Jackets emailed me repeatedly begging me to take it down, even offering to fully reimburse me AND let me keep the jacket (that didn't fit). I said no, and mysteriously, my review on Trust Pilot was flagged as potentially fraudulent. I provided documentation to prove otherwise, but my review has not been restored. I suspect Fan Jacket is behind this flagging. Awful company!
Response from Fan JacketsFeb 7, 2022
Hi Jane, First of all, I am extremely sorry that the size you purchased did not turn out well as per your needs. However, we always believe to serve our customers with the best quality rather than the quantity therefore, I have assigned this case to our very cooperative Customer Success Manager (Joseph Michael) and he also submitted you a response which contains the request for additional images along with the best solutions of this matter. I will also assure you that will investigate the entire issue and take very strict actions if found any negligence of our staff behind the said dissatisfaction as we do not want that any of our existing/future customers will face the same issues again via our online store. Once again, I sincerely apologize for the inconveniences you have faced and I hope that soon you will provide us with an opportunity to resolve this matter and have you back as our happy and smiling customer in our customers family of Fan Jackets. Regards, Team Fan Jackets
Hira Mani P.
This is great Jacket. I would suggest to buy everyone and try it. The materials is very high quality.
Response from Fan JacketsJan 3, 2022
Hi Hira, We’re so glad you had a good experience. We are so grateful for your kind words. Thanks for sharing your review with us and the community. Regards, Fanjackets