Scott L.
Its easy to grade
Its easy to grade, store, sell and buy cards
Response from Fanatics CollectJul 23, 2026
Thank you for your review, Scott! We appreciate you taking the time to share your feedback.

The official marketplace for sports trading cards, Pokémon, and collectibles.
Fanatics Collect (fanaticscollect.com) has 392 customer reviews on Five Star Index, with an average rating of 3.1 out of 5.
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Scott L.
Its easy to grade, store, sell and buy cards
Response from Fanatics CollectJul 23, 2026
Thank you for your review, Scott! We appreciate you taking the time to share your feedback.
Oliv H.
Got a Messi and Mbappe card on Collect and they were shipped to me in 24h - very happy with my purchase!
Response from Fanatics CollectJul 21, 2026
Thank you so much for your review, Oliv!
Chris
Fees are making it not worth it! Market place should be equivalent to zero fee competition!
Response from Fanatics CollectJul 17, 2026
Hi Chris, thank you for taking the time to share your feedback on our fees. We will of course share this with the team, as we are working to evolve and improve our marketplace. If there's ever anything we can help with please feel free to connect with us at [email protected].
Vikram D.
The ease of searching and finding cards to purchase or bid on. I appreciate the service my account manager, Doug Brenner provides - he is the main reason I continue to do business with Fanatics. He is extremely responsive, knowledgeable, friendly, and provides great advice.
Response from Fanatics CollectJul 17, 2026
Hi Vikram, thanks for taking the time to share your feedback! We are so glad Doug has been a great partner to you throughout your journey with Fanatics Collect.
Kirk W.
The support team reached out to me very quickly! They went above and beyond to dig into my issue and provide me with an answer. Then, what they said was exactly what happened! Thank you!
Response from Fanatics CollectJul 17, 2026
Thanks for sharing your feedback, Kirk! We're so glad to hear you've had a great experience with our support team. If you ever need help, you know where to find us!
Conner C.
I've been using fanatics collect a lot lately and I have been enjoying their weekly auctions. I just stumbled upon this reviews page and was surprised to see all of the negative feedback. Don't usually take the time to leave reviews, but I actually just had a lovely experience with customer support last week. I won a few auctions and paid forgetting that "ship to vault" is the default option. I wanted the cards asap for my collection so I messaged support. While they said they couldn't change the shipping to my home address on the fly, they worked with my on a solution and ultimately waived the vault withdraw fees when I had the cards shipped to my house. Definitely will continue to buy from them. Only thing I'd say that could be improved on is maybe put slabs in a sleeve/team bag and put the fanatics ID sticker on that instead of directly on the slab. It comes off easy though.
Response from Fanatics CollectJul 17, 2026
Thank you for taking the time to share your feedback, Conner. We're sorry to hear you had trouble with the shipping of your item, but our Support Team is always here to help and we're glad we could find a way to make this right. We appreciate your feedback on the stickers, we will make sure this is shared with our team!
Obi bong K.
Awesome couldn't be happier with the service I received. Was polite, understanding and extremely helpful. Very glad I reached out for assistance 🙂
Response from Fanatics CollectJul 17, 2026
Thank you for your feedback, Obi!
Steve
The customer service was helpful and timely and solved my issue.
Response from Fanatics CollectJul 17, 2026
We're so glad our support team could help, Steve! We appreciate you taking the time to share your feedback.