Family Panda Reviews | Read Customer Reviews of familypanda.co

Family PandaReviews of familypanda.co

3.4577 reviews
Wedding & Party
454 Las Gallinas Ave, San Rafael, CA, California

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Family Panda

About Family Panda

In 2017, a bunch of artists with a passion for limited edition t-shirts started selling designs on Facebook fanpage. In 2018, Family Panda brand was officially launched. At Family Panda, you will find perfect gifts for your family, such as mugs, apparel, blankets and home décor ideas on all occasions. Our artists and loyal followers are the creative blood in our cottony veins. We thrive on their ingenuity, bringing only the best designs to life.To find out more about Family Panda and to read some Frequently Asked Questions, please go to our service section, or you can always contact us using our contact page.

Family Panda (familypanda.co) has 577 customer reviews on Five Star Index, with an average rating of 3.4 out of 5.

Also known as: familypanda.co
Website: familypanda.co
Category: Wedding & Party
Location: CA, California
Listed on Five Star Index: 2026

About these reviews

Replies: The company replied to 62% of reviews.
Latest: Most recent review: October 2026.
Edits: Reviews are shown as their authors wrote them. The company can reply, but cannot edit them.
Score: This company cannot pay to remove reviews or change its score.

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Family Panda reviews

577 approved reviews, newest moderated first

Aeri
Jan 25, 2023
i have yet to geer back from them there…
i have yet to hear back from them, there is no customer service number overrall experience is horrible i placed my order over a week ago
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Jethen
Dec 12, 2022
I placed an order on the 6th and today…
I placed an order on the 6th and today is the 12th and I haven't gotten any response from them yet. What do I do about this and all the money I paid?
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Jody L.
Nov 14, 2022
Excellent
Speedy response. Excellent customer service. Great quality. Great price.
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b.horton
Sep 16, 2022
More than words
Last Christmas my brother took a screened shot of this and said I want this for my wife... He passed for months later overnight we are devastated... So after finding this and ordering I was so anxious to get this.. When I received this it was so beautiful and great quality so very pleased to give this to my brothers wife from him like he wanted.... I'm speechless and beyond pleased... Love love love it
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Susan C.
Aug 26, 2022
Happy Customer in Colorado
Family Panda is a joy to work with. Their art and design staff are not only talented, but very professional, respectful, and open to exactly what I wanted as a finished product. They invited me along on the whole creative journey! FP makes art that is clever, very personal, as well as beautiful. I ordered map art as a gift for my daughter and son-in-law who absolutely LOVED it, and will cherish it for years to come. Satisfied with their products? If I could give Family Panda more than 5 stars, I would!
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Shawn K.
Aug 19, 2022
Very nice to get along with
Very nice to get along with. They worked hard to get my picture so it wouldn’t be blurry. They emailed me lots of times to help me through the process. I would recommend!
Response from Family PandaAug 22, 2022
Hi Shawn! Thank you for your feedback. We are glad to know that you love our product and our customer service! Vista Stars always strives for our customer's satisfaction and we're sincerely pleased that we have achieved it! Hope to see you again in the future. All the best to you and your loved ones, David from Support Team
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Jessi L.
Jul 23, 2022
It's a good my bf love the cup
It's a good my bf love the cup
Response from Family PandaJul 25, 2022
Hi Jessi, we’re so happy to hear you and your bf had a great experience at Family Panda. Your review made our day! Our whole team works very hard to keep our customers happy, but we can only do it thanks to amazing customers like you. Thanks again, and we hope to serve you again soon. All the best, Vivian From Support Team
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DiiEllPii
Jul 21, 2022
Thee Best Ever
I was looking for a great gift for an 87 year old friend of the family and I came across a few family tree ish ideas but there was always something to make me second guess. Then I stumbled onto the Family Panda website and my life has officially changed forever. When I placed the order I was instructed there was a scheduled timeline to guarantee their work and delivery. I explained that I would like to have it arrive on her birthday but they couldn't guarantee that. No worries, when I got the tracking number it was scheduled to arrive on her birthday but it arrived 2 days earlier!!!! It is a great conversion piece and I sent out the family panda website to over 20 people that day!!! Your efficiency, professionalism, and thorough turn around time has been such a phenomenal experience.
Response from Family PandaJul 22, 2022
Hi Danielle, thank you for your kind words! We believe that your friend will love your meaningful gift as well. We at Family Panda always try our best to meet our customers' satisfaction and we're glad we've achieved it. Hope to see you again in the future! All the best to you and your loved ones, Clara From Support Team
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