Familycustom GiftsReviews of familycustom-gifts.com

Response from Familycustom GiftsDec 15, 2022

Hello, We are so sorry to hear about your experience with your order. Please kindly be ensured that this is only an unfortunate & uncommon issue. We have already reached out to rectify this for you. Please check your email.

Response from Familycustom GiftsJan 9, 2023

Thank you very much for your kind feedback. We always put customer satisfaction on top priority & we always try our best for you - our beloved customer. We hope that you would continue to order from us, for us to have a chance to serve you again in the near future.

Response from Familycustom GiftsDec 9, 2022

Hello, We are so sorry to hear about your experience with your order. Please kindly be ensured that this is only an unfortunate & uncommon issue. We have already reached out to you ASAP to rectify this for you. Thank you very much for sharing this, for us to learn more about the issue. We will proceed to resolve it ASAP

Response from Familycustom GiftsDec 8, 2022

Thank you very much for your kind feedback. We are so happy that you are pleased with our products quality. At VTH Global, we always put satisfaction on top priority & we always try our best for you - our beloved customer. We are so sorry for the delayed shipping time due to the recent peak season. We hope that we will have chance to serve you again soon. Have a great day!

Response from Familycustom GiftsDec 8, 2022

Thank you very much for your kind feedback. We always put customer satisfaction on top priority & we always try our best for you - our beloved customer. We hope that you would continue to order from us, for us to have a chance to serve you again in the near future. Have a great day ahead!

Response from Familycustom GiftsDec 8, 2022

Thank you very much for your kind feedback. We always put customer satisfaction on top priority & we always try our best for you - our beloved customer. We hope that you would continue to order from us, for us to have a chance to serve you again in the near future. Have a great day ahead!

Response from Familycustom GiftsDec 8, 2022

Thank you very much for your kind feedback. We always put customer satisfaction on top priority & we always try our best for you - our beloved customer. We hope that you would continue to order from us, for us to have a chance to serve you again in the near future. Have a great day ahead!

Response from Familycustom GiftsDec 8, 2022

Hello, We are sorry to hear about your negative service experience with the order and would like to apologize. Your feedback gives us an opportunity to improve our services. Your complaint has also been shared with the customer management team so they can further investigate this matter. We strive for a 100% satisfaction rate in terms of customer satisfaction, and while we’ve fallen short, we will ensure this never happens again.