Familycustom GiftsReviews of familycustom-gifts.com

3.2100 reviews
Wedding & Party
651 N Broad Str, Middletown, Delaware

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Familycustom Gifts

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About Familycustom Gifts

Let FAMILYCUSTOM-GIFTS™ adorn your inner world by resonating between emotions and art!

Familycustom Gifts (familycustom-gifts.com) has 100 customer reviews on Five Star Index, with an average rating of 3.2 out of 5.

Also known as: familycustom-gifts.com
Website: familycustom-gifts.com
Category: Wedding & Party
Location: Middletown, Delaware
Listed on Five Star Index: 2026

About these reviews

Replies: The company replied to 72% of reviews.
Latest: Most recent review: August 2026.
Edits: Reviews are shown as their authors wrote them. The company can reply, but cannot edit them.
Score: This company cannot pay to remove reviews or change its score.

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Familycustom Gifts reviews

Showing 11 reviews with 3 stars · Clear filters

Karen W.
Sep 13, 2023
The package never arrived
The package never arrived, but they provided a full refund. Looks like a great product.
Gillian
Mar 13, 2023
Ordered almost 2 months ago…
Ordered almost 2 months ago and still have not received. Not one single answer to my emails inquiring either. I am excited to get the product and my son will be thrilled, but customer service, response time and shipping have been not great.
Taryn
Jan 5, 2023
I ordered a twin comforter and a full…
I ordered a twin comforter and a full comforter. The twin comforter is so small it would fit a toddler bed and the full is the size of a twin bed. So I may need to order a queen size to fit the full bed. Disappointing but the design is great, my son really loves it. It also got here quickly and was able to be a Christmas present.
Response from Familycustom GiftsJan 9, 2023
Hello, We are so sorry to hear about your experience with your order. Please kindly be ensured that this is only an unfortunate & uncommon issue. We have already reached out to you ASAP to rectify this for you. Thank you very much for sharing this, for us to learn more about the issue. We will proceed to resolve it ASAP.
Lori J.
Nov 30, 2022
The products are great
The products are great, but the service is Very Slow. Took 4 weeks to get my order. I ordered a few gifts, and the pictures were not on the wrapping so I had to open each one.
Response from Familycustom GiftsDec 8, 2022
Thank you very much for your kind feedback. We are so happy that you are pleased with our products quality. At VTH Global, we always put satisfaction on top priority & we always try our best for you - our beloved customer. We are so sorry for the delayed shipping time due to the recent peak season. We hope that we will have chance to serve you again soon. Have a great day!
Rachel N.
Sep 24, 2022
The car seat covers I ordered are cute
The car seat covers I ordered are cute, don't get me wrong, but for the price I paid they are so very thin. I work a dirty job and bought these covers in the hopes of washing them on a regular basis. I hope they hold up to laundering.
Response from Familycustom GiftsJan 10, 2023
Hello, We are so sorry to hear about your experience with your order. Please kindly be ensured that this is only an unfortunate & uncommon issue. We have already reached out to rectify this for you. Please check your email.
Amanda F.
Jul 17, 2022
Not really what I expected
Not really what I expected. The print is kind of blurry and after I put it on my blanket (proper size for what I ordered), it's only secure in the corners. The rest of it bunches up and it's kind of a mess.
Response from Familycustom GiftsJan 10, 2023
Hello, We are so sorry to hear about your experience with your order. Please kindly be ensured that this is only an unfortunate & uncommon issue. We have already reached out to rectify this for you. Please check your email.
C P.
Jul 16, 2022
The hoodie was just ok for being $50 I…
The hoodie was just ok for being $50 I expected better quality and came way after the date it said when I ordered it
Response from Familycustom GiftsJan 10, 2023
Hello, We are so sorry to hear about your experience with your order. Please kindly be ensured that this is only an unfortunate & uncommon issue. We have already reached out to rectify this for you. Please check your email.
Jamey K.
May 17, 2022
I love my product I order but it takes…
I love my product I order but it takes forever to get your package. So if you want something shipped quick I won't order from them or order it a month in advance
Response from Familycustom GiftsJan 10, 2023
Thank you very much for your kind feedback. We are so happy that you are pleased with the quality of our products. At Family Custom Gifts, we always put satisfaction on top priority & we always try our best for you - our beloved customer. We are so sorry for the delayed shipping time due to the recent peak season. We hope that we will have a chance to serve you again soon. Have a great day!

Familycustom GiftsReviews of familycustom-gifts.com

About Familycustom Gifts

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Familycustom GiftsReviews of familycustom-gifts.com

Familycustom Gifts reviews

The package never arrived

Ordered almost 2 months ago…

I ordered a twin comforter and a full…

The products are great

The car seat covers I ordered are cute

Not really what I expected

The hoodie was just ok for being $50 I…

I love my product I order but it takes…

About Familycustom Gifts

About these reviews

More in Wedding & Party, Delaware

Lineage

Eversong

BlueBus Fine Tools

Jigsawlove

Familycustom Gifts reviews

The package never arrived

Ordered almost 2 months ago…

I ordered a twin comforter and a full…

The products are great

The car seat covers I ordered are cute

Not really what I expected

The hoodie was just ok for being $50 I…

I love my product I order but it takes…