Family Court Direct Reviews | Read Customer Reviews of familycourtdirect.com

Family Court Direct Reviews | Read Customer Reviews of familycourtdirect.com

Family Court Direct reviews

401 approved reviews, newest moderated first

Cameron
Jul 1, 2020
You guys suck
You guys suck
Response from Family Court DirectJul 10, 2020
Hi Cameron, We're sorry to hear you feel that way, we assure you we don't ever want you feeling like we haven't provided the proper level of service. Looking at your case notes, we see that we provided the requested documents, but there were issues with misinformation provided to us. While we are not able to control the opposing party, we make it our mission to ensure you have the best experience and outcome possible with what we have control of. Please contact us at [email protected] if you would like to discuss your case further. We don't want you to ever feel dissatisfied, and hope we can help with a resolution for you. Best Wishes - FamilyCourtDirect
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Debra
Jul 1, 2020
After 3 attorneys and 3 attempts at …Reliable
After 3 attorneys and 3 attempts at having my case heard. Family Direct was the ONLY clear and consistent help that I received ( except for the Judge of course). Thank you so much for all of your help and encouragement and for being so patient with my lack of computer skills!
Response from Family Court DirectJul 10, 2020
Well Hey Debra! Aren't you just the sweetest?! Thank you for taking the time to leave such a wonderful 5-star review. That makes us feel warm and fuzzy. We're thrilled we could provide clear and consistent help, that's what we're here for! We're happy to help you through the technical aspect, lack of computer skills has never stopped us! We're here for you if you need us, we've always got your back. Warm and Fuzzy Best Wishes - FamilyCourtDirect
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Daniel J.
Jul 1, 2020
The process was long
The process was long, confusing and misleading. It was a total waste of time and money.
Response from Family Court DirectJul 10, 2020
Hi Daniel, We apologize that you didn't find value in our services. Our goal is to help facilitate your solution, while providing you with the tools and resources necessary to achieve it. We don't want you to ever feel our services were not sufficient, and would love the opportunity to learn how we could have better assisted you with your documents. Again, we apologize that you were unsatisfied with the services and documents provided, however we believe if given the chance to have fulfilled the services all the way through you could have had a better experience. Please reach out to us at [email protected] as we would love to learn how we could have better assisted you. Kind Regards - FamilyCourtDirect
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Clarence
Jul 1, 2020
I do not recall them doing anything for…
I do not recall them doing anything for me.
Response from Family Court DirectJul 10, 2020
Hi Clarence! That's okay, we remember you and you were wonderful to work with! Thank you for taking the time to leave a review, even if we're not fresh in your mind. Please do feel free to reach out to us if you ever need anything. We're always here for you! Best Wishes - FamilyCourtDirect
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Therese
Jul 1, 2020
Spousal Support
Family Court Direct was very proficient when handling my spousal support paperwork. I can’t compare costs because I did not check into getting another attorney. I was under the impression that I would be communicating with a lawyer but everything was done through Family Court Direct. Still waiting for decision on my case but hopefully will happen soon!
Response from Family Court DirectJul 10, 2020
Hi Therese, Thank you for taking the time to leave us a 5-star review! We are pleased that you were happy with your documents. This process can be grueling and it's our mission to work diligently for you. Best Wishes - FamilyCourtDirect
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Kim C.
Jul 1, 2020
Family court direct is a great…
Family court direct is a great experience. The paperwork they prepared was great and they were right on time as promised
Response from Family Court DirectJul 10, 2020
Hi Kim, Thank you for taking the time to leave us such a great 5-star review! We are so happy that you had such a great experience. This process can be grueling and it's our mission to work diligently for you. Best Wishes - FamilyCourtDirect
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Lance
Jul 1, 2020
U were great with advise and getting…
U were great with advise and getting the documents that were needed or signed and the advise was great but being a person of the judicial system and always saying the wrong thing at the wrong time
Response from Family Court DirectJul 10, 2020
Hi Lance, Thank you for taking the time to leave us a review. We're pleased to have been able to provide great advice and get you your documents. Please feel free to contact us at [email protected] if there's anything you'd like to discuss further. Best Wishes - FamilyCourtDirect
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Misty
Jul 1, 2020
Very Unhappy 😡
After spending over $500 with this company I still had to hire an attorney to handle my case! Extremely disappointed as was the attorney I obtained! Not very good business practice!
Response from Family Court DirectJul 10, 2020
Hi Misty, We are very sorry to hear that you didn't find value in our services, that is certainly not the outcome we want. Looking at your case notes, we can see that we provided the documents and continued communicating for a few months after, where we were not notified that you were dissatisfied. We don't ever want you to feel dissatisfied or like our service was not beneficial to you. Could you please contact us at [email protected] with more detailed information on your case? Our Customer Satisfaction Department will keep an eye out for your email. Kind Regards - FamilyCourtDirect
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