Family Court Direct Reviews | Read Customer Reviews of familycourtdirect.com

Family Court Direct Reviews | Read Customer Reviews of familycourtdirect.com

Family Court Direct reviews

401 approved reviews, newest moderated first

Pete
Jul 6, 2020
Thank You! Family Court Direct
I just want to say that Family Court Direct helped me in every way get through my divorce and did it in a very quick way. I can't thank them and Jeff Lightbody enough. Turn a horrible situation into a nice smooth experience.
Response from Family Court DirectJul 10, 2020
Hi Pete! Well hurray for you and your smooth divorce! That makes us so happy to hear that we could turn a horrible experience into a smooth one. This is a grueling process, and our goal is to alleviate stress and help get that silver lining. Thank you for taking the time to leave a 5-star review. It warms our heart to hear you're satisfied! We're here for you if you ever need us. Best of luck to you - FamilyCourtDirect
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Jessica
Jul 5, 2020
Charged me alot
Charged me alot, and really didn't do anything helpful for me.
Response from Family Court DirectJul 10, 2020
Hi Jessica, We're sorry to hear you feel that way, we assure you we don't ever want you feeling like we haven't provided the proper level of service. We make it our mission to ensure you have the best experience and outcome possible. Could you please contact us at [email protected] with more detailed information on your case? Our Customer Satisfaction Department will keep an eye out for your email. We don't want you to ever feel dissatisfied, and hope we can help with a resolution for you. Best Wishes - FamilyCourtDirect
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Chris
Jul 4, 2020
Waste of time and money
I spent alot of money to find out that more than half of the paperwork that was sent was unnecessary. When I went to court to start custody procedures I was given a entire different set of papers that I had to fill out. I was very disappointed and very dissatisfied with the service of this company. I feel I spent money I didnt have to and I didnt even need to use Family Court Direct
Response from Family Court DirectJul 13, 2020
Hi Chris, We apologize that you didn't find value in our services. Our goal is to help facilitate your solution, while providing you with the tools and resources necessary to achieve it. We don't want you to ever feel our services were not sufficient, and would love the opportunity to learn how we could have better assisted you. Again, we apologize that you were unsatisfied, however please reach out to us at [email protected] as we would love to learn how we could have better assisted you. Kind Regards - FamilyCourtDirect
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Dominick G.
Jul 3, 2020
Thank you very much for the initial…
Thank you very much for the initial conversations! Jessica was very helpful from the start & Scott answered and provided great service.
Response from Family Court DirectJul 10, 2020
Hi Dominick, Thank you for taking the time to give us a 5-star review! We are so pleased to hear that Jessica and Scott are taking good care of you. We knew they would! Best Wishes - FamilyCourtDirect
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Kevin
Jul 2, 2020
Simply said
Simply said, Family Court Direct is not just another professional litigation organization. FCD cares about providing working families and the poor meaningful access to our court system. When it comes to assisting you, FCD won't quit until the job is done!
Response from Family Court DirectJul 10, 2020
Wow Kevin! Thank you for the wonderful review! And thank you for recognizing how much we care about our families. You're right, we won't quit until the job is done! We've always got your back! Best Wishes - FamilyCourtDirect
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Brian
Jul 2, 2020
Horrible advice, will cause you trouble
Horrible advice that lead to more litigation that cost more money. False and misleading advice. Hire a real attorney.
Response from Family Court DirectJul 10, 2020
Hi Brian, We're sorry to hear you feel that way, we assure you we don't ever want you feeling like we haven't provided the proper level of service. Looking at your case notes, we see that your documents were completed with all information provided to us by an attorney in Texas. Unfortunately we are not able to provide legal advice, and we do not have control over the opposing party. We make it our mission to ensure you have the best experience and outcome possible with what we have within our control. Could you please contact us at [email protected] with more detailed information on your case? Our Customer Satisfaction Department will keep an eye out for your email. We don't want you to ever feel dissatisfied, and hope we can help with a resolution for you. Best Wishes - FamilyCourtDirect
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MKS
Jul 2, 2020
By far the worse!
By far the worse!
Response from Family Court DirectJul 10, 2020
Hi MKS, We're sorry to hear you feel that way, we assure you we don't ever want you feeling like we haven't provided the proper level of service. Looking at your case notes, we see that we can see that we provided all documents that were requested, and that they were successfully filed. We had not received any further requests from you. Through our extensive communications, we were under the impression you were satisfied with our services. We make it our mission to ensure you have the best experience and outcome possible, and we apologize if you didn't feel you received that. Could you please contact us at [email protected] with more detailed information on your case? Our Customer Satisfaction Department will keep an eye out for your email. We don't want you to ever feel dissatisfied, and hope we can help with a resolution for you. Best Wishes - FamilyCourtDirect
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Roger
Jul 2, 2020
Not pleased with service
For the services offered, the charges are excessive and the so-called experts in each of the state laws need to go back to law school. I ended up hiring a lawyer and most of what I was told by your company was inaccurate. In addition, the turn around time for returned calls was too long. I would not recommend this company.
Response from Family Court DirectJul 20, 2020
Hi Roger, We apologize that our work product was not of use to you. That is certainly not the outcome we want. Our goal is to provide you with valuable services that help alleviate your stress.We appreciate your feedback regarding call back timing. We have recently added multiple positions to support the growing demand for our services. We are not able to give legal advice, so we're not sure what bad advice you received. We apologize if there was any miscommunication. Looking at your case notes, we see that you were provided the court documents with the information you provided us. This is the first time we're hearing you are dissatisfied, and are sorry you felt the need to hire an attorney. Could you please contact us at [email protected] with more detailed information on your case? Our Customer Satisfaction Department will keep an eye out for your email. We don't want you to ever feel dissatisfied, and hope we can help with a resolution for you. Warm Regards - FamilyCourtDirect
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