Family Court Direct Reviews | Read Customer Reviews of familycourtdirect.com

Family Court Direct Reviews | Read Customer Reviews of familycourtdirect.com

Family Court Direct reviews

401 approved reviews, newest moderated first

David D.
Jul 18, 2020
Single parent with arms in the air
Scott Maio Is great and I look forward to not only resolving my issue but also passing along this valuable resource to anyone who feels like their hands are tied!
Response from Family Court DirectJul 20, 2020
Hi David, Thank you for taking the time to leave such a wonderful 5-star review! We are so happy to hear Scott is taking such great care of you, we knew he would! It's our job to look out for you and provide you with resources to navigate the family court system. We are thrilled you are finding value in our services. Thank you for being such an advocate of ours, we truly appreciate your loyalty! Cheers to untied hands! Best Wishes - FamilyCourtDirect
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Chad D.
Jul 16, 2020
Scott Maio
Scott Maio. Help me out alot with explaining everything. Recommend his services to all.
Response from Family Court DirectJul 20, 2020
Hi Chad, Thank you for taking the time to leave such a wonderful 5-star review! We are so happy to hear Scott is taking such great care of you, we knew he would! It's our job to look out for you and provide you with resources to navigate the family court system. We are thrilled you are finding value in our services! Best Wishes - Family Court Direct
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Julie
Jul 15, 2020
They took my money and I never recieved…
They took my money and I never recieved the help I needed! I ended up doing the whole process alone. They didn't give me the right paperwork for my state, so I had to start from scratch. Very very poor customer skills...super sketchy. Single Mom out hundreds of dollars with this outfit!
Response from Family Court DirectJul 16, 2020
Hi Julie, We're so sorry you're going through this. You're a warrior for being a single mom, we know that isn't easy. Our primary goal is to help you resolve your issue so you can enjoy life with your child, and we are passionate about reaching that goal. While we are saddened to hear you did not have good customer service, we appreciate your feedback. We have recently added multiple positions to support the growing demand for our services, including the Customer Satisfaction Department who's sole focus is to make sure you're receiving the services you paid for and deserve. Regarding the incorrect paperwork, we see that there were requests for revisions, which were provided, but we were never alerted that the paperwork was for the wrong state. If we had known, we would have had it fixed for you. We don't ever want you to feel dissatisfied or like our service was not beneficial to you. Could you please contact us at [email protected] with more detailed information on your case? Our Customer Satisfaction Department will keep an eye out for your email. Kind Regards - FamilyCourtDirect
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Sierrah
Jul 14, 2020
I have been with family court direct…
I have been with family court direct for 2 years and still not divorced. I have tried filing 3 times at my County and have been rejected each time for missing paperwork, the ladies couldn't believe i went through an attorney. I have paid over 2, 000 to get a divorce. It's been awful!
Response from Family Court DirectJul 16, 2020
Hi Sierrah, We are very sorry to hear that you didn't find value in our services, that is certainly not the outcome we want. We see that the documents requested were provided in a timely manner. It appears that the reason the forms were rejected by the Court was related to factors that we can control (not bringing all paperwork to court, filing fees and opposing party changing forms). There are some aspects of this process that we cannot control. We don't ever want you to feel dissatisfied or like our service was not beneficial to you and can still try to help. Could you please contact us at [email protected] with more detailed information on your case? Our Customer Satisfaction Department will keep an eye out for your email. Kind Regards - FamilyCourtDirect
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Clarence R.
Jul 14, 2020
Scott Mayo
Scott Mayo, was very helpful in guiding me through the maze of things coming my way with upcoming legal wrangling I will be going through. I thank you. Looking forward to finally being single again.
Response from Family Court DirectJul 16, 2020
Hi Clarence, Thank you for taking the time to leave such a wonderful 5-star review! We are so happy to hear Scott is taking such great care of you, we knew he would! It's our job to look out for you and provide you with resources to navigate the family court system. We are thrilled you are finding value in our services! Big HURRAY for almost being single again! Best Single Wishes - Family Court Direct
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Gregory R.
Jul 12, 2020
Allison is who I spoke with and she…
Allison is who I spoke with and she answered my questions with positive feedback. Also gave me some very promising pointers on how I could go about things to better reach my attended goals. All in all I got off the call feeling very confident.
Response from Family Court DirectJul 14, 2020
Hi Gregory, Thank you for taking the time to leave such a wonderful 5-star review! And we are so happy to hear Allison is taking such great care of you, we knew she would! It's our job to look out for you and provide you with the best resources to navigate the family court system. We are thrilled you are finding value in our services! Best Wishes - Family Court Direct
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Sana
Jul 11, 2020
All i can say is that it was a horribel experience /guidance
All i can say is that it was a horrible experience for the money i payed up front to join & than monthly, i got way better info from the court and guidance. My papers were rejected bcz of missing info . Lot of info was not told before hand that i found out in court given by the ppl there . Def not recommending to any women going through divorce and Child custody . Plz do your homework and go to court yourself ,its totally worth it , get things done , there r ppl who will help and guide you in family court . This is my honest experience and honest feed bck Thank you
Response from Family Court DirectJul 14, 2020
Hi Sana, Thank you for taking the time to give your feedback. We apologize for your experience, our job is to make this grueling process less stressful for you, and it sounds like we fell short. We are listening to your feedback, and will use this as a learning tool to improve our internal process to make sure these issues don't continue to happen. Looking at your case notes, we were never notified that there were issues after documents were delivered. If we had known, we most definitely would have taken action to resolve it. Could you please contact us at [email protected] with more detailed information on your case? Our Customer Satisfaction Department will keep an eye out for your email. We don't want you to ever feel dissatisfied, and hope we can help with a resolution for you. Best Wishes - FamilyCourtDirect
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Jerome J.
Jul 10, 2020
Great Service
Great Service, Documents Were Professionally Prepared In A Timely Manner.. Case Manager Was Very Knowledgeable..
Response from Family Court DirectJul 13, 2020
Hi Jerome, Thank you for taking the time to leave a 5-star review, we appreciate it! We are very pleased to hear of our timeliness. Thank you for appreciating our services, it just brightens our day! Best Wishes - FamilyCourtDirect
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